iCare concept store's customer reviews

The device is in excellent condition, and they took care to phone me personally, without a blocked number, for a simple problem with the colour, which had no effect on me. Extremely fast delivery, arrived in time for my son's 18th birthday, thank you.

Delivered quickly (quicker than expected) Equipment in good condition (could perhaps have been cleaned a little more thoroughly, but nothing to worry about). Works perfectly. Comes with a 'compatible' wired keyboard and a wired wheel mouse (don't expect an Apple keyboard/mouse combo, but it works). Add a Magic Mouse and you're good to go (the keyboard is still very decent). The price really was a bargain. I added 2 x 8Gb Ram for a total of 32Gb, which means excellent performance. All in all, I'm very happy!

I've never been disappointed with my purchases or repairs, but I've bought several items on two or three different emails. Would it be possible to group them all together on one email, given that the name is the same? It's a mess, and it would be great to tidy things up. Thanks in advance. BUSSIGNIES Dominique 4 place du Thyrse 95800 Cergy France. ubiquiteweb@gmail.com loadink.factory@gmail.com All about the one ; theloadink@gmail.com

It arrived impeccably packaged and on time. In very good condition, as described. However, there were some errors in the description that didn't match the product received: the keyboard did have a light (a nice surprise!) and the processor was less than described (it arrived with AMD Ryzen 7 5825 U, instead of the advertised Ryzen 7 7730 U). I don't think it's a serious problem in my case, but it's always annoying. As a suggestion, I think it would be a good idea to add photos of the actual product for sale, or perhaps mention where certain defects are; as well as details of the version of the pre-installed OS. But all in all, I think it was a great purchase! I'm very satisfied with the product and its value for money. I'd buy it again!

Perfect new condition, 100% battery condition just a longer delivery time (2 days) than originally expected. otherwise perfect condition. I don't regret my purchase. It's already the 2nd GSM I've bought from this site.

Great, received quickly, well packaged/protected. Some minor faults, not too annoying though: the opening notch must have taken a bit of a fart and the battery is really on its last legs (lasts less than 3h30). Otherwise all very well

The computer is really very good, in great condition. I was just a little disappointed that there was no power supply with ..! As the battery was empty. I wasn't able to test it straight away... grr..! But overall it's really a great machine, powerful and reliable ...! Thanks a lot

Tout etait niquel dans l’ensemble je suis très satisfaite. En revanche le clavier etait réglé en QWERTY au lieu de AZERTY et les touches sont celles d’un clavier anglais pas français comme indiqué.

My opinion of the reconditioner is still rather mixed and I think I'm being kind in my rating. When I received the device, I realised that an iCloud account was still associated with the "Locate my Mac" function. What's more, the computer was delivered quite dirty and there was a problem with one of the keys. So I contacted Backmarket's customer service, which was very easy to access and very responsive. After-sales service asked me to send the device back so that the reconditioner could do what was necessary. I had 14 days to return it. A few days after starting the computer for the first time, it froze because the iCloud account was still there, making it impossible to recover the few folders I'd already saved. So I sent the device back the next day. It was repaired fairly quickly by the refurbisher, and I received the computer a week later. But then, surprise: when I opened the box, the computer was there... but without the charger, even though I'd sent it back with it. So I contacted Backmarket customer service again. They offered either to send me a new charger from the refurbisher (saying that it might take some time), or to make a commercial gesture. As I was in the mid...