Customer reviews

Overall rating

33 verified reviews

Rating details

  • Overall performance

    3.6/5

  • Appearance

    3.8/5

  • Accessories

    4.1/5

  • Battery

    3.9/5

  • Lens & Camera

    4.2/5

  • Packaging

    3.9/5

  • Shipping

    4.1/5

Reviews

  • Philippe V.

    Verified

    Reviewed 18/02/2023, France.

    The Xiaomi redmi note 8 pro is like new and works very well as does the Nintendo Switch Super Mario Deluxe 8 pack (everything was perfectly stored in its place and in perfect condition). I am converted to refurbished which in my case on backmarket it turned out to be a very good experience and the icing on the cake ultra fast shipping. Thank you 👏

    Translated from French


    Condition

    Excellent

    Purchased

    15/02/2023

  • Celine B.

    Verified

    Reviewed 11/11/2023, France.

    I'm not happy. I've bought 2 phones in 2 months and both need to be returned. I hope this doesn't happen again, I've spent far too much time and inconvenience for back market to be worthwhile.

    Translated from French


    Condition

    Excellent

    Purchased

    11/10/2023

  • Franck J.

    Verified

    Reviewed 14/02/2023, France.

    Fast shipping and quality product. The smartphone is delivered with the protective shell. It's great!

    Translated from French


    Condition

    Excellent

    Purchased

    02/02/2023

  • Mathis D.

    Verified

    Reviewed 12/07/2024, France.

    Very disappointed by the seller who told customer service that my computer had taken a shock and was therefore no longer guaranteed, even though it was not my PC. No commercial gesture was made by the backmarket service while I was deprived of my item for over a month and once recovered broken by the seller. Very unhappy

    Translated from French


    Condition

    Excellent

    Purchased

    02/04/2024

  • Guillaume F.

    Verified

    Reviewed 18/03/2024, France.

    The battery has certainly not been reconditioned (and therefore changed), the battery life is mediocre and the phone does not last all day even with limited use. Very disappointed

    Translated from French


    Condition

    Fair

    Purchased

    03/03/2024

  • Paul M.

    Verified

    Reviewed 15/02/2023, France.

    Puisque vous insistez, Le téléphone que j'ai acheté chez vous n'était pas bien collé à l'arrière, la coque au niveau de la batterie se décollait. J'ai du déboursé 25€ pour la faire recoller et encore, ça se redécolle. La pièce posée est comme gondolée m'a dit le réparateur sur place. Génial !

    Condition

    Excellent

    Purchased

    17/01/2023

  • Erwan C.

    Verified

    Reviewed 09/02/2023, France.

    I am writing to express my dissatisfaction with my recent order. I purchased an iPhone 11 Pro in midnight green and am extremely disappointed to find that I received a grey iPhone instead. This error is unacceptable for the price I paid for this product and I cannot understand how this could happen.

    Translated from French


    Condition

    Fair

    Purchased

    07/02/2023

  • Stéphane A.

    Verified

    Reviewed 27/12/2023, France.

    Perfect for now

    Translated from French


    Condition

    Fair

    Purchased

    06/12/2023

  • Bernard L.

    Verified

    Reviewed 29/04/2024, France.

    Hello, switched on, two hours later a black line from top to bottom appears on the left of the screen ...

    Translated from French


    Condition

    Excellent

    Purchased

    23/04/2024

  • Thierry D.

    Verified

    Reviewed 25/06/2023, France.

    very good nothing to say

    Translated from French


    Condition

    Fair

    Purchased

    09/06/2023