Globaltech's customer reviews

Good shopping experience on BackMarket. Well structured website which is easy to navigate, with many choices and criteria. The Samsung Galaxy A51 5G smartphone I received is in perfect condition as expected, no scratches. However, I have a few questions about its battery: charged to 80-85%, its autonomy does not reach 24 hours. Is this normal?

The phone is in very good condition: screen... On the other hand, the touch side of the phone is unreliable. The right side of the screen does not respond well. This leads to typing errors and having to start the message again, or errors in the PIN code. Sometimes you have to press 15 times in the same place to get the character to register... As it took me a long time to get it up and running after I received it, the return time had passed...

This is the 2nd time I've ordered a refurbished phone and I'm delighted. The application was quick and straightforward, and I didn't have to deal with the after-sales service, so I wouldn't know.

Hello, First Samsung smartphone returned for malfunction and refunded. New purchase, Galaxy A52, which so far seems to be working properly except for a problem with the cable and charger. Charging is very slow and a message appears on the screen saying they need changing. Is this possible? All the best.

a little problem turning it on at times, but that's only at times I plug it in with the charger and it starts up

Although it's not possible to get someone on the phone when you suddenly want to ask for information, I'm still satisfied with my experience with BackMarket. It's true that the online purchase and delivery were very quick. Good value for money for my tablet. But the version was not mentioned in the description on the site. I think you should add it. On the other hand, I'm struggling to access the site where you have to register for the insurance even though I've paid for it. What's the solution if I can't access this site even with your technical help? I didn't have to do this for my previous purchase.

Chaotic delivery: the address given was not the one provided (n°25 instead of n°2), the postman said that the neighbour could very well have accepted the parcel and kept it. In addition, the seller mentioned the Chronopost carrier, whereas it was the post office that was used.

I've had 3 screen responsiveness problems (with a clean screen). I press the button and nothing happens, I change orientation and it works. What should I do if this happens again? Thank you

The phone works perfectly, the condition is excellent. received a little less than a week ago, so far so good! the delivery time was respected, everything was well packaged. The only small problem was that the colour was not what was displayed (it was black instead of green). I didn't care because I urgently needed a new phone that worked, so I kept it.