Customer reviews

2,875 verified reviews in the last 10 years.

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  • J

    John M.

    Purchased on the 20 June 2025

    Verified purchase

    Don't hesitate to buy from them. Devices are legit. No issues with them. Save money and the planet 😄

    Item

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Premium

    Reviewed in Ireland on 6 July 2025

  • R

    Roger W.

    Purchased on the 2 July 2025

    Verified purchase

    Perfect!

    Item

    iPhone 13 mini 128GB - Red - Unlocked

    Condition

    Premium

    Reviewed in Ireland on 4 July 2025

  • A

    Adlen F.

    Purchased on the 14 May 2025

    Verified purchase

    iPhone 13 received 48 hours after ordering. Impeccable condition, truly like new. I encourage everyone to buy refurbished like this. No need to buy new. This isn't my first Backmarket purchase and it won't be my last. Thank you for your support.

    Translated from French

    Item

    iPhone 13 128 Go - Minuit - Débloqué

    Condition

    Premium

    Reviewed in France on 16 May 2025

  • A

    Adrien D.

    Purchased on the 25 June 2025

    Verified purchase

    First purchase on back market. My choice was an iphone 14 128go in premium finish. From order to delivery I was not disappointed. Delivery time respected, decent packaging for a phone (a little bubble wrap in the box would have been a plus for transport). Since the phone was put into service, there have been no unpleasant surprises, the phone works perfectly well. The battery is 100% charged. You should think about buying an iPhone-compatible charger (not included in the package). For the time being, I'm very satisfied with this back market purchase and if things continue like this, I'll certainly be ordering again. A small gesture for the environment and my wallet.

    Translated from French

    Item

    iPhone 14 128 Go - LumiÚre Stellaire - Débloqué

    Condition

    Premium

    Reviewed in France on 14 July 2025

  • F

    Florian C.

    Purchased on the 30 June 2025

    Verified purchase

    iPhone 13 pink in premium grade, received quickly, 100% Apple battery, no signs of wear, no bumps or scratches. Japanese phone reconditioned by Ganymede, I recommend the phone is like new! Thank you

    Translated from French

    Item

    iPhone 13 128 Go - Rose - Débloqué

    Condition

    Premium

    Reviewed in France on 18 July 2025

  • A

    Alfonso M.

    Purchased on the 20 October 2024

    Verified purchase

    very happy has taken very little 2 days after purchase, I have come as a book inside padded and very well protected, I was looking for reviews and I bought it in gaymide iPhone 12 excellent quality, has arrived perfect and with 100% battery is spotless, in the absence of testing it well, good seller....

    Translated from Spanish

    Item

    iPhone 12 128GB - Azul - Libre

    Condition

    Excellent

    Reviewed in Spain on 23 October 2024

  • I

    Irene A.

    Purchased on the 17 December 2024

    Verified purchase

    I ordered the highest quality of all. Not a single imperfection, not a single one. The battery came to me at 100%. It's like I bought my phone from Apple. Super happy and I recommend anyone who wants to buy the highest quality to do so.

    Translated from Spanish

    Item

    iPhone 14 Pro 512GB - Morado Oscuro - Libre

    Condition

    Excellent

    Reviewed in Spain on 20 December 2024

  • T

    Thierry P.

    Purchased on the 24 June 2025

    Verified purchase

    iPhone we know. A priori reliable and efficient. 1st experience of refurbishing at Backmarket after a big disappointment elsewhere with a device from another brand. We'll have to see how our iPhone 14 performs over time. I usually keep them for 6 years.

    Translated from French

    Item

    iPhone 14 128 Go - Mauve - Débloqué

    Condition

    Premium

    Reviewed in France on 24 July 2025

  • C

    Cedric L.

    Purchased on the 30 May 2025

    Verified purchase

    iPhone 14 ordered in premium, received in perfect condition, no signs of wear, screen impeccable, battery is 100%. The transfer between my old iPhone and this one was done in 10 minutes without any problems. Shipment was extremely fast, expected date 4/5 June, arrived on the 3rd via DPD, unlike other people no worries with the deliveryman here For a first purchase in refurbished I am extremely satisfied, to see in time â˜ș

    Translated from French

    Item

    iPhone 14 128 Go - Bleu - Débloqué

    Condition

    Premium

    Reviewed in France on 3 June 2025

  • I

    Ingrid S.

    Purchased on the 27 February 2025

    Verified purchase

    First order for a refurbished laptop. I ordered the iPhone 13 in perfect condition. Very fast delivery, I received it the day after I placed my order! I'm actually very satisfied with the phone. No scratches, it works perfectly, camera ok, audio ok! And 100% battery life! It's a like-new phone. I've always bought my iPhones new but I'm sorry I invested so much money knowing the quality of refurbished phones at a lower cost! Of course I'll have to wait and see if there are any unpleasant surprises, but for the moment I'd give it a score of 5/5!

    Translated from French

    Item

    iPhone 13 128 Go - Rose - Débloqué

    Condition

    Excellent

    Reviewed in France on 1 March 2025