Customer reviews

98 verified reviews in the last 24 months.

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  • P

    Perry G.

    Purchased on the 23 March 2024

    Verified purchase

    I bought a MacBook Pro M1 16gb RAM. I was initially looking for a MacBook Air but after seeing the deals that BackMarket offered, I was pleased to find I could afford a Pro model. I found that the price was extremely good value for money. I’m not sure why, but at the time of making my order, the Excellect condition model at 512GB was cheaper than the Fair condition model at 256GB. I thought “RESULT”. I purchased the excellent condition model at 512GB storage, and was already pleased by the price and the promise of the condition. The delivery was speedy and on par with the timeframe they provided. Upon receiving the model, I was thrilled to see the condition. There are extremely minor signs of usage, but they are absolutely minute and to be expected with any refurbished item. In the package, there was a handwritten note from the MacBook company that had sent my laptop. It provided details of the product etc, and upon flipping the note over, it read “We’ve given you a 1TB model, enjoy!!”. I was absolutely over the moon to not only receive an excellent condition model, already higher memory and cheaper than expected, but the company had provided me with a 1TB model out of good w...

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 11 April 2024

  • H

    Hakim S.

    Purchased on the 31 December 2024

    Verified purchase

    I'm very happy with my purchase. The Macbook Air I bought was in fair condition but it was actually so much better than that. (A few scrapes on the sides which were not even noticeable). My only complaint was that on the inner body next to the trackpad they had a huge Apple logo laser printed on it. I like Apple for it's simplicity and clean look so to see this was a bit of a disappointment. But all in all a great buy.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 12 January 2025

  • J

    Juliane R.

    Purchased on the 20 December 2024

    Verified purchase

    It arrived very quickly, I ordered it in the fair way but it came as new with just a small scratch but nothing very visible. It works perfectly and I love it

    Item

    MacBook Pro Retina 13-inch (2020) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 23 December 2024

  • R

    Ryan A.

    Purchased on the 29 July 2025

    Verified purchase

    I’d say the laptop was as described. When you choose ‘Fair’ condition you’re taking a gamble. There are a few small dents on the corners but they don’t affect the practicality. The screen, keyboard and touch pad are flawless. The M1 Pro chip is crazy fast even today. Very happy with the purchase.

    Item

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 10 August 2025

  • D

    David F.

    Purchased on the 27 June 2025

    Verified purchase

    Perfect service and a superb device - condition says fair, I’d love to see what excellent looks like as the MacBook was in immaculate condition and quickly updated from my old machine back up. Delighted

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 256GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 14 July 2025

  • M

    Miya H.

    Purchased on the 7 June 2025

    Verified purchase

    first time buying from back market and Denis was a lovely + communicative seller. he double checked my purchase to avoid disappointment, gave me advice, and sent a new charger with the laptop. have only used it for a couple hours but the laptop was in such great condition I could immediately get it set up for a call. can't recommend the shop enough.

    Item

    HP Elite C1030 Enterprise Core i7-10610U 1.8 GHz 128GB SSD - 16GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 10 June 2025

  • L

    Luke C.

    Purchased on the 20 February 2025

    Verified purchase

    Condition was 'fair'—there are 3-4 very minor dents in the metal casing mainly around one corner. Screen, keypad, top and bottom are all perfect. Quite frankly, I'd have described this as 'good'; the damage is barely perceptible and I was expecting much worse. Battery seems healthy, charges normally and loses about 10% per day on standby. Laptop came with genuine Apple charger. Fingerprint sensor works perfectly. The only defect I have discovered is that ApplePay will not work owing to some security-related component being changed in an Apple-unapproved manner. I don't particularly care about this but it should be noted. Laptop arrived after just 2 days on standard delivery. Very happy with it and very happy to recommend The TA1 Mac Store for their excellent service.

    Item

    MacBook Air Retina 13-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 6 March 2025

  • D

    Dave F.

    Purchased on the 12 September 2024

    Verified purchase

    After much reading and investigation I decided to make a purchase via Back Market. I needed a powerful laptop to assist me with my photography and post production which I do enjoy. To even consider a specification that I would really like was out of the question for a brand new system. I have made a huge saving. I order quite late on a weekday and my new MacBook Pro was delivered before midday the next day. Amazing service. I even called the chap that had left his details on my new laptop to ask if I had any problems late the day that I took delivery…..just to say thanks. He even answered my call. I have made another purchase since this was delivered. I cannot fault Back Market. There ethic is sound and makes sense. Give it a go. You are covered with a 30 day return policy if you are not happy. You will save lots of money and help with recycling, which has to be a good thing. Go on…give it a go.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i9 - 64GB SSD 1000 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 11 November 2024

  • B

    Ben R.

    Purchased on the 23 April 2025

    Verified purchase

    Very fast delivery, as far as I can see the device seems to be in great shape. I know the 2018 models have their well documented issues but I had to have the touchbar! Thank you so much TA1 Mac Store, you’ve been great

    Item

    MacBook Pro Retina 15-inch (2018) - Core i9 - 16GB SSD 512 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 5 May 2025

  • A

    Anurag D.

    Purchased on the 3 January 2025

    Verified purchase

    I find it good, should not be so worried about the battery performance as its a refurbished model. But it works great !

    Item

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB SSD 512 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 6 February 2025