Customer reviews

2,567 verified reviews in the last 24 months.

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  • M

    Michael K.

    Purchased on the 29 July 2023

    Verified purchase

    I ordered in excellent condition, the outside of the phone looked new. Everything was good until the battery health life began to drop from 98% very fast, currently it’s at 91% after having the phone for not even a month

    Item

    iPhone 12 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 31 August 2023

  • M

    Martin H.

    Purchased on the 19 November 2023

    Verified purchase

    Returning customer very happy with all my purchases on back markets Quality is excellent and reasonable pricing.Quick postage and professional packaging. Highly recommended.

    Item

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 3 December 2023

  • M

    Maria G.

    Purchased on the 30 March 2024

    Verified purchase

    its working as expected

    Item

    iPhone 12 Pro Max 256GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 19 April 2024

  • A

    Alex M.

    Purchased on the 25 November 2023

    Verified purchase

    As always !! Phone is as described, back market are great to deal with and customer service is exce

    Item

    iPhone XR 64GB - White - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 28 December 2023

  • L

    Lynda D.

    Purchased on the 16 March 2024

    Verified purchase

    Hello, I am very satisfied with my purchase. To be honest, this is the first time I have ordered from Back Market. I had previously bought a refurbished iPhone from one of your online competitors and that experience was a disaster. I was pleasantly surprised to receive my iPhone 11 Pro in perfect condition, well packaged and the icing on the cake: 100% battery health 🤗 ! Thank you to Back Market for your seriousness and to the refurbisher 👍🏻

    Translated from French

    Item

    iPhone 11 Pro 256 Go - Vert Nuit - Débloqué

    Condition

    Excellent

    Reviewed in France on 1 April 2024

  • C

    Charlotte G.

    Purchased on the 9 November 2023

    Verified purchase

    iPhone 12 in perfect condition as stated. Original Apple screen and 86% battery condition, so far no operating problems. I am delighted it is not my refurbished phone but on black Market yes. Shame it doesn't come with a 2 year warranty.

    Translated from French

    Item

    iPhone 12 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Reviewed in France on 15 December 2023

  • R

    Raymond G.

    Purchased on the 16 November 2023

    Verified purchase

    I've just received the parcel 4 days early, with an email telling me that it's been delivered. Fortunately, I found it in my letterbox. I didn't expect to receive the parcel so quickly, so I was absent. The box was sealed with a film and all was comfortably installed in a cardboard box. When I unpacked it, there was nothing to complain about - the phone looked like new! Then, with the battery already charged, all I had to do was place my old iPhone 6 in front of the new one in Bluetooth sync and everything was magically in place for me to find all my applications and their data. GORGEOUS!!! I can see that the bat is in great shape because I can see in the settings that it charges I 100%! Great! The only problem is that I had to buy a 20W charger which isn't included, and I took the opportunity to order a shell and screen protector, it would be a shame to put signs of wear and tear on this brand new iPhone 11 Pro. All in all, I'd recommend this serious refurbisher.

    Translated from French

    Item

    iPhone 11 Pro 64 Go - Or - Débloqué

    Condition

    Excellent

    Reviewed in France on 19 November 2023

  • J

    Jose pablo J.

    Purchased on the 28 March 2024

    Verified purchase

    I was thinking a lot about buying a refurbished one, and the truth is that it was a pleasant surprise, the phone came in perfect condition without a scratch and with a 97% battery health. After a few weeks the truth is that I am delighted.

    Translated from Spanish

    Item

    iPhone 13 128GB - Azul - Libre

    Condition

    Excellent

    Reviewed in Spain on 14 April 2024

  • L

    Lucia A.

    Purchased on the 12 February 2024

    Verified purchase

    The truth that I was afraid because of the issue that it was reconditioned and such but the mobile arrived great, the screen perfect and the health of the battery at 96% and the shipping was very fast, after a month I can say that the mobile is great and I have not had any problems.

    Translated from Spanish

    Item

    iPhone 11 128GB - Púrpura - Libre

    Condition

    Excellent

    Reviewed in Spain on 15 March 2024

  • M

    Marie E.

    Purchased on the 27 February 2024

    Verified purchase

    After a first purchase (same phone) which I was very unhappy with and which I'm waiting to be reimbursed for, this time I'm more than satisfied! The product was perfectly packaged! And the product matched the grade! The iPhone arrived in perfect condition, not a scratch on it. The battery is in great shape, so I'm 100% satisfied! I was right to persevere with another reconditioner (Digital Green Iberia)!

    Translated from French

    Item

    iPhone 13 256 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 2 March 2024