CTC's customer reviews

735 verified reviews in the last 24 months.

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  • M

    Mario C.

    Purchased on the 5 February 2024

    Verified purchase

    Compré un Iphone 13 pro de 256gb en calidad excelente y la batería me vino al 90% (esperaba un poco mas). Además el funcionamiento del teléfono era un poco lento, por lo que decidí descambiarlo. Volví a darle una a Backmarket comprando el mismo dispositivo pero esta vez con la batería nueva. Mi enfado ahora es aun mayor ya que la salud de la batería es 88%. ¿Como es posible que pagando más para obtener una batería nueva o de mayor calidad haya recibido una batería con menos salud aún? Es el segundo pedido que hago y es la segunda vez que tengo problemas. Muy decepcionado con esta página.

    Reviewed in Ireland on 7 February 2024

    iPhone 13 Pro 256GB - Silver - Unlocked
  • R

    Roland B.

    Purchased on the 5 March 2024

    Verified purchase

    I want to return the phone in line with EU legislation for which I sent you an EMail. That was about a week ago and you didn’t even react to the Mail. If I do not get a reply within two days I am considering to contact the bank that issued the credit card to block payment. I hope this is not necessary; I was looking for an IPhone 13Pro Max 256GB and the colour doesn’t really matter as long as it is not pick. I do this public because the system kicked me out when I tried to do it the nicer way

    Reviewed in Ireland on 17 March 2024

    iPhone 13 256GB - Red - Unlocked
  • A

    Amine H.

    Purchased on the 17 February 2024

    Verified purchase

    I'm disgusted I bought an iphone13 pro Since the first day I noticed that it had problems reseaux and microphone I put this down to the fact that my home may not be well covered. I also blamed it on my contacts But in the end I realised that it was coming from the phone I was warned not to buy a reconditioned phone, but a second-hand one. So I'm disgusted Thank you backmarket 😡

    Translated from French

    Reviewed in France on 4 April 2024

    iPhone 13 Pro 128 Go - Graphite - Débloqué
  • A

    Anna paula C.

    Purchased on the 23 November 2023

    Verified purchase

    First time buying from BackMarket, they shipped it in one day (I was away from home so I ended up receiving it the next day). I am very satisfied with my purchase, the iPad is flawless. It came in the official Apple refurbished box; with original charger and cube (the cube came with an adapter as it was American).

    Translated from Spanish

    Reviewed in Spain on 26 November 2023

    iPad Pro 11" (2021) 3.a generación 256 GB - WiFi - Plata
  • I

    Isabelle E.

    Purchased on the 30 January 2024

    Verified purchase

    Very happy with my purchase, Iphone arrived on time, in very good condition. I have bought refurbished phones twice now and both times they were as advertised. The trade-in was easy and there was no discussion about the price. I would recommend this service 100%.

    Translated from French

    Reviewed in France on 14 February 2024

    iPhone 13 256 Go - Rouge - Débloqué
  • E

    Elisa M.

    Purchased on the 13 March 2024

    Verified purchase

    I am absolutely satisfied with my purchase. I bought purple iPhone 14 pro max in excellent condition with new battery. Truly perfect! Nothing to say I highly recommend this site. Arrived in 2 days excellent

    Translated from Italian

    Reviewed in Italy on 11 April 2024

    iPhone 14 Pro Max 256GB - Viola Scuro - Dual eSIM
  • M

    Martine R.

    Purchased on the 5 September 2023

    Verified purchase

    Martine: I've just bought a refurbished iPhone 12 128 GB, which I received 48 hours after ordering. A very slight notch around the edge. Fast, high-performance equipment AND the ERROR is that iPhone 12 needs to be updated!!? I pay in 3 times without charge = 5/10 and 5/11 2023. I hate it! I have no accessory And for performance = update pending ...

    Translated from French

    Reviewed in France on 15 September 2023

    iPhone 12 128 Go - Rouge - Débloqué
  • P

    Peter T.

    Purchased on the 24 April 2024

    Verified purchase

    In principle, I am - as always - satisfied with my delivered goods. Back Market is fast and reliable. It's the third iPhone I've bought this way. This time, however, I only give it 4 stars. Reason: according to the explanation, only minimal scratches, which are not visible at a distance of 50cm, are to be expected in "very good" condition. However, the iPhone 14 Pro has a very obvious deep scratch on the edge of the smartphone. Nothing dramatic, but at €850 you kind of don't want to see something like that.... I don't either, as it's now in a case and therefore no longer visible 😉

    Translated from German

    Reviewed in Germany on 7 May 2024

    iPhone 14 Pro 256GB - Space Schwarz - Ohne Vertrag
  • A

    Aline B.

    Purchased on the 26 October 2023

    Verified purchase

    Purchase iPhone 13 pro. First refurbished experience. Phone in perfect condition. Been using it for 5 weeks and no problems. Very satisfied.

    Translated from French

    Reviewed in France on 30 November 2023

    iPhone 13 Pro 128 Go - Argent - Débloqué
  • Z

    Zekiye U.

    Purchased on the 22 February 2024

    Verified purchase

    Very satisfied with my IPhone 13 Pro gold magnificent I chose Bon État and took the option new battery so the condition of the battery is 100, no defect even close frankly I recommend 100%.

    Translated from French

    Reviewed in France on 2 March 2024

    iPhone 13 Pro 128 Go - Or - Débloqué