Customer reviews

AMAZING PHONE!!! I got a black pixel 8A for £299 and it is AWESOME. I got standard shipping and it arrived two days after I ordered it. The package was VERY secure and safe, I chose "good" quality and the phone is absolutely spotless. Thank you back market! I searched up which was the most trustworthy refurbished phone website and this one checked all the marks. Couldn't thank you guys more for this very lovely phone. Definitely recommend anyone to use this website. Thanks :)

This is the second time that I have bought and sold a phone on Back Market. My aim in doing so is to reduce my carbon footprint and recycling does this. I have always found Back Market a very slick operation, their customer service is superlative, and the trade in facility easy to use and effective, payment usually follows 8 days after the condition of the trade in is verified. I have no hesitation recommending buying a refurbished telephone from Back Market as both experiences I have had have been superb.

The watch is practically brand new. Either I was lucky, or the refurbishment in this case was amazing. Package had clearly been opened (from new), and some of the plastic packaging holding stuff together was ripped, but the watch itself is in perfect condition. 100% recommended, and looking forward to my 3rd purchase 👍

Perfect, perfect, perfect. What can I say. Ordered and delivered the next day by 1pm. Perfect condition, perfect working order. First refurbished phone. Will be ordering from you again x. Thank you so much

This is the first time purchasing with trading in my old mobile phone. The whole process was straightforward, Back Market supplies the return envelopes/packaging to return trade in item. Back Market kept me updated with every step of the way throughout the transaction. I prefer Samsung phones and I’m enjoying using my new to me A55. My only quibble is android auto app seems to be intermittently working, which is annoying. However A55 is otherwise working well. I would recommend purchasing from Back Market-Great that tech can have another lease of life!

First of all the delivery was on time, phone looked perfectly new..I have been using it for two weeks now, battery lasts 24hrs and also it charges fast enough. I am completely satisfied with the phone display, appearance, camera🤎 First time using back market, will definitely use it again

Exactly what I needed! My A22 had seen better days, so I decided to upgrade, and I’m so glad I did. The A55 arrived quickly and in perfect condition. I’ve set it up with an eSIM for business, a regular SIM for personal use, and a 256GB memory card for all my work photos. It’s been such a lifesaver, and for the price, an absolute bargain. I’ve already recommended Backmarket to my mates!

Spent lots of time going through reviews before I effected this purchase. and it went in line with most of the review I saw. The item arrived in excellent state, not complaints at all after 2 month use. I am extremely happy with this purchase. Delivery was very fast.

Quick & safe delivery, easy to set up. I replaced my iPhone 8plus of over 10yrs, I thought I had measured the size of screen and it would be similar size but it was smaller … happy mistake as I’ve found it a better fit to pop in a pocket. I’m really pleased with my purchase, loving my upgrade 🥰