better used's customer reviews

This has been a pretty great upgrade from my New 2DS XL ever since I got it and I love to use it. The only downside is that the screens were a little scratched but it doesn't bother me while I play. The shipping & delivery was surprisingly quick too which was great :D

Hi I’m so grateful to have found your site. You made a 9 year old boy very happy on Christmas morning, the Wii U is perfect and the games too. Arrived very quickly and packaged very well. Would highly recommend and will buy from you again.

Quality is outstanding, no signs if usage. Delivery very fast (5 days), i am very happy with the service and will come back again.

The purchase I ordered was exactly as stated, but in my opinion it is in great condition, as I trusted the site, I didn't need any customer assistance, but I am sure if I did my query would have been answered very professionally and in a timely manner. The product arrived on the date that was stated and it was packaged very well to protect my purchase.

Great quality of this product, practically looks new without as much as a scratch, the functionality works well and the product was delivered within the expected delivery time frame.

Dear Complaints Service, I purchased the Nintendo 3DS HDD 4GB as listed above, intended as a gift from Santa for my 11 year old daughter so it was opened only this morning. After the initial excitement this morning, our daughter came to show us what she had found on her Nintendo DS. To our great surprise and shock, she was able to show us on the device several saved photographs of a little boy, a photograph of the boy sitting on a sofa with his clearly identifiable father, then another photo of a girl in bed, and several more of a family. In addition, there are numerous voice videos, and another photo of the names of the family members "Meine Familie Leo, Mama, Papa und ion" - all added and time stamped several from 2017, more from 2020, all clearly identifiable using the slideshow function. To say we are shocked is an understatement. This is clearly a breach of GDPR as these people are clearly identifiable, and this should have been wiped clean before the device was sold to me. I am a reasonable person and fully understand and expected some wear and tear and scratches on the actual device as it was not new, and that was the case as the black cover is quite marked (we pretended...

DS in great condition. Looks brand new!

I was a bit sceptical about buying a refurbished console, but Back Market totally reassured me. The PlayStation 5 Digital Edition arrived in perfect condition, superbly packaged, with no scratches or signs of wear. It looked like new! Installation went without a hitch, and the console works like a charm - silent and ultra-smooth. No bugs, no overheating, everything was perfect. Fast delivery and top-notch customer service.

Perfect, on time delivery Console in perfect, used condition On the cosmetic side, a few scratches on the shell, but these are normal given the model. No scratches on screens, joystick and buttons functional Never been disappointed with Back Market until now

Dear Back Market Team, I am very happy with how professionally my Xbox was packed by your team - it arrived in perfect condition and shows your high standards. However, my Xbox was delivered to the wrong building and left on top of mailboxes, without my signature. The driver was not authorized to sign for the parcel, and the DPD call centre was completely useless while I spent an entire day trying to recover it. This is unprofessional and unacceptable, and I expect the issue to be escalated immediately. Frustrated, Sandu