Customer reviews

The Apple watch was a very last minute Christmas present! It arrived spectacularly quickly and my daughter was over the moon with it. She’s barely taken it off. It was beautifully presented in crisp new packaging (with cable) and the condition was superb. Thank you again Back Market - you are my “go to” for refurbished tech! Probably my fifth/sixth successful purchase.

The best trade-in and refurbished website. I've traded in two phones, and bought one. The prices offered are the best across the board. And the prices to buy are more than reasonable, especially with the high quality care they take with each item. An 'excellent' item really does seem brand new! I recommend this site to everyone.

The phone itself was great so definitely big credit to Samsung on that unfortunately even though I ordered the Z flip six in excellent condition the screen came damaged not flawless as it was advertised. I did however receive a refund but I wasn’t given back the refurbisher fee, so I will most likely not be using Back Market again Unfortunately.

2nd purchase following recommendation from a colleague who had bought several products from Back Market. Ipad 11 this time, it arrived packaged extremely well, in the Apple Box, immaculate, completely "as new". Recommend Back Market, 10 out of 10.

Absolutely love it and great customer service and fast response and fast delivery would definitely would be buying from them again

So pleased with my Samsung z fold 6! A fraction of the price of a brand new model & was a very welcome upgrade from my z fold 3 .... which I bought from Back Market three years ago! Old model now on way back to Back Market for trade in. A very satisfied customer- thank you!

Bought a Pixel 8 in excellent condition and really it was as good as new. No scratches on the screen or body. It was a really good price too. I've bought Google phones since the Nexus S and often got them direct from Google. Unless you are getting a freebie in exchange for paying full price, I don't see why you wouldn't get it from Backmarket for much less money for the same phone and warranty.

Bought this Samsung z flip 4 in excellent condition was cheaper than buying it in good condition Came next day and to my surprise with the original box too. not a single mark or scratch on the phone 😁 I was very anxious while buying this phone I've seen alot of bad reviews, so I also got insurance with it too. Happy it came with one year warranty too just In case (i also bought a case) All positive things at the moment, il update the review in a few weeks to say how it's getting on 🙂

The Ipad arrived within 3 days inside a very new looking original box. The ipad itself was wrapped in what looked like the original wrapping protecting apple paper and looked like brand new. We are extremely pleased. This is the third time we have used Back Market and it will not be the last.