Customer reviews

I ordered a black 256GB iPhone 15 in perfect condition. After a few days, I received it: it's as good as new, with only two charging cycles. I was a bit reluctant at first to order a refurbished phone, but I have absolutely no regrets about my choice and will recommend it without hesitation.

i ordered the iphone 15, 128GB in pink, in excellent condition, with standard battery, thinking it would come with battery health less than 100% and with some charge cycle, i ordered it on july 13, 2025, it said it would arrive on july 17, it was delayed to july 19, and they sent it to a shop instead of to my house, well, except for those two errors that are not of the mobile, the battery even being standard came to me at 100% with 0 charge cycles, with a very well wrapped box and charger, I think it is the original because I bought another one thinking it was not the original and it turns out to be identical.. I do not know, until today has not given me any problems, the battery lasts me and everything is well in place, I recommend, is the first time q buy a mobile reconditioned and I highly recommend it as it comes basically new.

This is the second time I've gone through BackMarket to buy a refurbished iphone. I recommend them with my eyes closed! Fast shipping like nowhere else + exceptional quality. Thank you so much <3

everything is perfect! the condition of the phone is impeccable, Back Market's follow-up, in particular the information on the switch from a physical sim to an esim prior to receipt; 3rd phone reconditioned at BM and each time great satisfaction!

Hello! More happy I can not be with my new mobile, iPhone 14 in excellent condition, battery condition 96% (Apple battery, like the screen and other components). The shipping was super fast 3 days I had it at home. No doubt, I will buy again in Backmarket and, of course, having this option m, who buys a new phone? you save a lot of money and the phone has nothing to envy to a new one. Regards

The condition of the device is perfect. Not the slightest scratch, new battery... as if bought from the factory. All warranties with a minor investment and respecting the planet. This is my second refurbished iPhone and, seeing the fantastic results, not my last.

I ordered the iphone 15 in perfect condition and I really don't regret my purchase! I received my parcel 2 days after my purchase. The phone is in perfect condition, no signs of wear and 99% battery life! What could be better?

Received in a few days, via chronopost, without error. First purchase of a refurbished device and so far not disappointed, the iPhone is in perfect condition, it runs as I imagined (ie perfectly well) and the instructions for delivery and exchange of my old device were very clear. I'd recommend this service to anyone who wants to embark on a refurbished adventure!

iPhone 15 in perfect condition received with 93% battery, and very well packaged. It is very good but it is true that it heats up a little at certain times, apart from that it works perfectly, photo quality is superb.

I was initially confused by the fact that there was no physical SIM! Apple Vélizy told me that it didn't exist in France! I put my IPhone SE next to it and the copy was fine, except that I couldn't make any calls. My Orange operator was able to transfer the SIM card to esim. I switched to an iPhone 14 because the SE's camera was blocked. The central button no longer worked because it had taken on water a month ago. The photos are tb! It's a good size. I'm happy with it apart from the surprise of no longer needing to handle a card 😃