Customer reviews

774 verified reviews in the last 24 months.

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  • Y

    Yaël D.

    Purchased on the 1 May 2025

    Verified purchase

    I ordered a black 256GB iPhone 15 in perfect condition. After a few days, I received it: it's as good as new, with only two charging cycles. I was a bit reluctant at first to order a refurbished phone, but I have absolutely no regrets about my choice and will recommend it without hesitation.

    Translated from French

    Item

    iPhone 15 256 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 12 May 2025

  • M

    Marie L.

    Purchased on the 1 July 2025

    Verified purchase

    This is the second time I've gone through BackMarket to buy a refurbished iphone. I recommend them with my eyes closed! Fast shipping like nowhere else + exceptional quality. Thank you so much <3

    Translated from French

    Item

    iPhone 15 128 Go - Jaune - Débloqué

    Condition

    Excellent

    Reviewed in France on 13 July 2025

  • D

    Didier L.

    Purchased on the 29 June 2025

    Verified purchase

    everything is perfect! the condition of the phone is impeccable, Back Market's follow-up, in particular the information on the switch from a physical sim to an esim prior to receipt; 3rd phone reconditioned at BM and each time great satisfaction!

    Translated from French

    Item

    iPhone 16 128 Go - Rose - Débloqué

    Condition

    Excellent

    Reviewed in France on 13 July 2025

  • F

    Frederique D.

    Purchased on the 6 May 2025

    Verified purchase

    The iPhone is perfect but I chose not to replace the battery with a new one so it doesn't hold a charge for long. But quality price always very good I buy my reconditioned phones at Back market is the 3rd and I have never been disappointed.

    Translated from French

    Item

    iPhone 13 128 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 26 May 2025

  • E

    Elena F.

    Purchased on the 12 May 2025

    Verified purchase

    Very very satisfied with the purchase. I was aware that the refurbished mobile phones you sell are in perfect condition and do not give problems, even so I was a little reluctant, but I have been very satisfied with the purchase.

    Translated from Spanish

    Item

    iPhone 14 128GB - Medianoche - Libre

    Condition

    Excellent

    Reviewed in Spain on 25 May 2025

  • M

    Marta L.

    Purchased on the 4 May 2025

    Verified purchase

    The condition of the device is perfect. Not the slightest scratch, new battery... as if bought from the factory. All warranties with a minor investment and respecting the planet. This is my second refurbished iPhone and, seeing the fantastic results, not my last.

    Translated from Spanish

    Item

    iPhone 15 128GB - Azul - Libre

    Condition

    Excellent

    Reviewed in Spain on 18 May 2025

  • T

    Tristan L.

    Purchased on the 25 April 2025

    Verified purchase

    Received in a few days, via chronopost, without error. First purchase of a refurbished device and so far not disappointed, the iPhone is in perfect condition, it runs as I imagined (ie perfectly well) and the instructions for delivery and exchange of my old device were very clear. I'd recommend this service to anyone who wants to embark on a refurbished adventure!

    Translated from French

    Item

    iPhone 15 128 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 11 May 2025

  • A

    Alice D.

    Purchased on the 10 July 2025

    Verified purchase

    iPhone 15 in perfect condition received with 93% battery, and very well packaged. It is very good but it is true that it heats up a little at certain times, apart from that it works perfectly, photo quality is superb.

    Translated from French

    Item

    iPhone 15 128 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 28 July 2025

  • A

    Audrey B.

    Purchased on the 10 July 2025

    Verified purchase

    You lose 1 point because I find it a shame that the phone is delivered with the cable but not the charger given the price of the iPhone 16 well it would have been commercial ... Delivery with 1 day in advance no notification but fortunately it was in the mailbox.

    Translated from French

    Item

    iPhone 16 128 Go - Rose - Débloqué

    Condition

    Excellent

    Reviewed in France on 16 July 2025

  • G

    Gina B.

    Purchased on the 1 July 2025

    Verified purchase

    The truth is the mobile is very nice, intact looks like new, but it heats up when charging and although it is not charging is an iPhone 15 and the screen fails, it's a shame because physically is fine but internally I think not.

    Translated from Spanish

    Item

    iPhone 15 128GB - Azul - Libre

    Condition

    Excellent

    Reviewed in Spain on 8 July 2025