187 verified reviews in the last 24 months.
Vincent H.
Purchased on the 18 February 2025
Verified purchaseExcellent delivery time and response. Quality of product seems very food
Condition
Excellent
Reviewed in Ireland on 2 March 2025
Sue H.
Purchased on the 27 January 2025
Verified purchaseI’m very pleased with this refurbished Surface and glad that my older Surface keyboard fitted and works well. I got a newer version as battery drained too quickly and needed Windows 11. This works perfectly. Great refurbished product rated fair but all good.
Reviewed in United Kingdom on 9 February 2025
Graham E.
Purchased on the 19 December 2024
Verified purchaseI was little surprised that on a refurbished model there was a sticker with the name of the previous owner stuck to the back of the laptop. The laptop seems to be functioning well, battery drain is quite fast but could be expected for an older model?
Reviewed in United Kingdom on 17 January 2025
Léo L.
Purchased on the 10 June 2025
Verified purchaseSurface Pro 7 in very good condition as stated, already updated with windows 11. Shipped and received very quickly, but I was a bit worried about the condition on arrival, as the box had taken a few knocks and the device was simply wrapped in a single layer of bubble wrap. But in the end there was no damage, everything was fine!
Condition
Excellent
Reviewed in France on 25 June 2025
Benjamin S.
Purchased on the 6 February 2025
Verified purchasejust perfect i received the surface pro 7 2 days earlier than estimated and despite the fact that i chose it in "good condition" nothing to complain about (nothing very conspicuous), the battery is holding up well etc. just perfect
Reviewed in France on 10 February 2025
Denis B.
Purchased on the 15 December 2023
Verified purchaseVery pleased, product in very good condition, looks like new, very fast delivery. Only small inconvenience, the reconditioner was Italian so everything was in Italian and French was not downloaded, fortunately with the help of my desktop computer and with the small icons I managed to update the language.
Reviewed in France on 31 December 2023
Marco G.
Purchased on the 28 April 2025
Verified purchaseI was very satisfied with my purchase with you while the keyboard always reconditioned on another site because it was much cheaper than from you
Reviewed in Italy on 19 May 2025
Antonio B.
Purchased on the 9 July 2025
Verified purchaseAs an upgrade to my Surface Pro 3 because it is not Win11 capable, and because it is not WPA3/WPA2 capable, I would have to set my router to pure WPA2. Advantage for the Pro 7, my pen and the keyboard of the Pro 3 work and I also have a USB-C port, even if it is not USB4. It also has a larger SSD and twice the amount of RAM. All in all, I'm satisfied so far as it's a second-hand device and you don't know how it's been treated beforehand, so I can't complain as long as it doesn't simply give up the ghost in the near future. The battery has lasted a long time so far and no pixel errors have been found, some slight signs of use are normal for me as it has been around for a few years. All I can say about Back Market itself is that everything has worked smoothly and in future I will only buy second-hand, at least PC-wise, as long as I can find something I like. I won't become a customer for tablets and smartphones because the update times from the manufacturers are too short, especially with security updates, to be on the safe side in the long term. But that's not Back Market's fault, and other customers see it differently to me.
Condition
Excellent
Reviewed in Germany on 20 July 2025
Tony S.
Purchased on the 13 March 2024
Verified purchaseI got a Microsoft Surface Pro 7. I am very happy with it so far and it was a great price. The delivery was on time and packaging was fine. The Surface Pro is in very good condition, no scratches or bumps. The pictures gave me the impression I was going to get a mouse and stylus but it was my fault for not reading the text properly, but I did get power supply. So all in all I am happy with Back Maket. Thanks Tony in London
Reviewed in United Kingdom on 24 March 2024
Anne-laure C.
Purchased on the 30 March 2025
Verified purchaseVery well protected for transport. Fast, secure delivery, very conscientious Fedex carrier. Configured in French from start-up. Everything works perfectly. Just +++ ventilation at the start, but this is linked to major updates (Windows 11, etc.).
Condition
Excellent
Reviewed in France on 13 April 2025