56 verified reviews in the last 24 months.
Lynn H.
Purchased on the 25 October 2024
Verified purchaseEasy to use website, lots of choice. Extremely happy with my new refurbished phone, my second one with Backmarket,unfortunately the first refurbished phone I had wouldn't keep its charge,hence this new one.
Reviewed in United Kingdom on 10 November 2024
Picaduros D.
Purchased on the 9 July 2025
Verified purchaseA device that "fulfils" my wish of not having a "tablet" in my pocket. Very satisfactory condition even with this correct mention. Really prompt delivery (less than 24 hours!) even though this option was not ticked. Second device ordered from you and still satisfied.
Reviewed in France on 23 July 2025
Mara D.
Purchased on the 3 February 2025
Verified purchaseAll good the 'good' status reflects the actual aesthetics so it's not exactly perfect but it works great. and even the battery allows some breathing space compared to the S10 which leaves something to be desired.
Reviewed in Italy on 21 February 2025
Helmut S.
Purchased on the 16 December 2023
Verified purchase1A quality, the condition "very good" is like "new" for me, no scratches, nothing! And the shipping, there was a turbo! Ordered on Saturday, handed over to FedEX in Tallinn / Estonia on Monday at 2 pm and delivered today, Tuesday at 12:40 pm, i.e. in less than 24 hours! A remarkable achievement! I will certainly be ordering my next smartphone from Back Market again!
Reviewed in Austria on 19 December 2023
Marinette V.
Purchased on the 6 December 2023
Verified purchaseThis is my 2nd experience with Back Market, delivery ahead of schedule! Getting it up and running went very well. The only downside was that I hadn't thought to order the appropriate protection and I had a lot of trouble finding it!
Reviewed in France on 17 December 2023
Vincent P.
Purchased on the 30 April 2025
Verified purchasePhone received quickly and in perfect condition, sufficient performance for its intended use, good battery life.
Reviewed in France on 21 May 2025
Paul L.
Purchased on the 17 November 2023
Verified purchaseThe M31 phone was delivered quicker than I expected and looks brand new, One problem is that it is set up for India so needs to be changed. I was unablle to copy tht data from my old phone to the M31 using Smart SSwitch as I kept getting the message they weren't connecting wirelessly so I've ordered a USB-C to USB-C connetor. This didn't work either so I copied the data from my old phone via a datacard. Thought the M31 phone loks and works well there was no instruction leaflet as you would get with a new phone. In fact no documentation was provided at all.
Reviewed in United Kingdom on 29 November 2023
Ioannis B.
Purchased on the 20 December 2024
Verified purchaseReceived it in zero time and in quite good condition. Initial testing looks good. Still need to check 4G speed.
Reviewed in Greece on 26 December 2024
Gilles M.
Purchased on the 4 November 2024
Verified purchaseReceived quickly and it's very good, just one problem, instead of the M23 I ordered I received an M33. I'm keeping it because it's configured, I don't want to start again. But I wanted to warn you.
Reviewed in France on 6 November 2024
Mika T.
Purchased on the 16 October 2023
Verified purchasePhone physically in perfect condition, looks amazing. Software is a little iffy though, it periodically crashes and restarts and sometimes I'm not doing anything so I think it is unlikely user caused (I have left the phone on, not in an app on a desk and it has crashed) I also owned this exact model previously and I never had this issue with one I bought brand new.
Reviewed in United Kingdom on 30 October 2023