Customer reviews

Refurbished mobile arrived promptly and in excellent condition . transfer of apps and contacts from old phone very straight forward as was transfer of existing number. Transferring WhatsApp history was more challenging but worked in the end. Overall, I am delighted with the new phone.

An absolutely first class refurbished iPhone XR 64GB - Black - Unlocked. It's condition was described as "Fair" by Back Market but, to me, the unit looked and performed as if it was new. Very pleased.

Item arrived very quickly 👍, it arrived Loose in a small plastic bag, wrapped in a small A5 size bubble wrap in an A4 sized Jiffy bag....no box? 👎, looking at Onebuy.com I can buy this item brand new for a few quid less than this has cost refurbished👎. luckily the watch arrived in perfect condition but it was sent to me with very little care and consideration and is obviously overpriced.

Here’s a possible review for your refurbished Apple iPad and iPhone 11 Pro from Back Market: I recently purchased a refurbished Apple iPad and an iPhone 11 Pro from Back Market, and I couldn’t be more impressed! Both devices arrived in flawless condition, looking and functioning as though they were brand new. The screens were pristine, the batteries were in excellent health, and the overall performance was exactly what I’d expect from brand-new Apple products. The packaging was secure, ensuring the devices were well-protected during shipping. I also appreciated the detailed information provided on each product’s condition before purchasing—it was clear, transparent, and accurate. Back Market’s pricing was fantastic, offering significant savings compared to buying new without compromising quality. Additionally, their warranty and return policy gave me peace of mind. I highly recommend Back Market to anyone looking for reliable refurbished electronics. These devices are a great way to get premium products at a fraction of the cost while being environmentally conscious. I’ll definitely be shopping here again.

Bought the phone for my mum, it works great and does the job. However the condition (good) was not as good as I’ve experienced before buying refurbished phones. Quite heavily marked on the back sides and round the charging port. It’s gone in a case so she’s not too fussed. Personally I would have returned it.

Have never bought refurbished phone for myself online before, but I am beyond impressed. The device is absolutely perfect and no different to a new phone, if not better because the prices are unbeatable.

Ordered a galaxy A7 for my disabled brother as the screen size would be more suitable for him.it was a reconditioned phone but it actually did not have a mark on it.it was in excellent condition was delivered promptly.cutomer service was excellent.any messages were replied to straight away.i would definitely recommend this company if you are looking for a phone.

Really pleased again with back market. My new/refurbished iPhone was quoted good condition. It looks perfect condition. And delivery within 48 hours! What more can you ask for? Thank you. Michael

Arrived on time and in the condition I was expecting. Only now just realised that the screen/display and battery have been replaced with “non” apple products it seems? And the battery seems to have a shorter life than I thought it should have? (2.1/2. - 3 days max and that’s not with much use?) also only charges to 95% according to the info. Overall okay and maybe expecting too much??