572 verified reviews in the last 10 years.
Lisa A.
Purchased on the 4 October 2024
Verified purchaseSo far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.
Condition
Good
Reviewed in United Kingdom on 7 October 2024
Niamh T.
Purchased on the 11 August 2025
Verified purchaseOrdered it for a family friend who didn’t wanna fork out for another phone from a different place - the phone arrived very quickly, we were able to set it up there and then and they’ve been over the moon with it
Condition
Fair
Reviewed in United Kingdom on 24 August 2025
Aaron P.
Purchased on the 26 April 2025
Verified purchaseBackmarket were fantastic with the price and phone as I’ve now used them twice. However, I couldn’t get to grips with the Samsung as I was moving from IPhone to Android. Have since sold the phone on but it was a great experience with Backmarket
Condition
Good
Reviewed in United Kingdom on 14 May 2025
Richard S.
Purchased on the 4 November 2024
Verified purchaseA year ago, I went to get an A20e in a relay, like this year. I had to make 2 aborted attempts to deliver it by hand because I wasn't there. It's a shame that delivery can't be made directly to the relay. ( or I didn't manage it ) . Otherwise it went well.
Condition
Fair
Reviewed in France on 12 November 2024
Cath M.
Purchased on the 5 January 2025
Verified purchaseAlways performs as my husband expects. Never disappointed with back marcket. He loves refurbished ....
Condition
Good
Reviewed in France on 23 January 2025
Ewan P.
Purchased on the 11 December 2024
Verified purchasePerfect order, preparation, shipping very very fast and the phone in great condition it's worth it to take reconditioned!
Condition
Fair
Reviewed in France on 30 December 2024
Zosia N.
Purchased on the 6 August 2023
Verified purchaseThis was the first time we'd bought a refurbished phone; it was bought for child going into Y7 as their first phone. Was very pleasantly surprised, the phone was described as "good" condition, but I am not sure why it was not described as "excellent", as there were no flaws, no visible scratches on screen or case - battery excellent. Price was extremely reasonable. We have gone on to use this site to order a refurbished lap top (not yet delivered) and are hoping it will be as satisfactory! Item arrived promptly and was well packaged. Very happy customer
Condition
Good
Reviewed in United Kingdom on 4 September 2023
Catherine A.
Purchased on the 14 December 2024
Verified purchaseI bought the same phone as my old one, so everything's fine. The battery does not hold a charge very well (unfortunately you can't buy a new battery on this phone) and seems to be a little slower than the previous one, but I'm very satisfied with my purchase for the price and the reconditioning.
Condition
Fair
Reviewed in France on 30 December 2024
Tom F.
Purchased on the 27 October 2024
Verified purchaseA little hesitant about the packaging, the smartphone was simply placed in a narrow space in the cardboard box. This did limit any bumps, but it wasn't wedged lengthways, which meant that it could move back and forth in the box when it was delivered... Aside from that, the phone arrived very quickly after ordering. The phone arrived very quickly after ordering. :)
Condition
Fair
Reviewed in Belgium on 11 November 2024
Francis M.
Purchased on the 15 May 2025
Verified purchasephone came exactly as it was in. description package well service was good aswell thank you black market my son is very happy with his phone as it was his first one will deafintly shop gain
Condition
Fair
Reviewed in United Kingdom on 1 June 2025