362 verified reviews in the last 24 months.
Mattéo D.
Purchased on the 18 June 2025
Verified purchaseI'm usually happy with Backmarket's refurbished devices, but this one just isn't usable. Connection sharing doesn't work and the drop-down menu for accessing bluetooth activation, mobile data, etc. keeps closing when you open it.
Condition
Fair
Reviewed in France on 26 June 2025
Hugo B.
Purchased on the 2 January 2025
Verified purchasePhone received on time, parcel in good condition and product well packaged/protected. Two downsides: the condition of the phone, sold as "perfect", should have been categorised as "very good" according to the back market specifications that I've just reread (the back cover shows traces of a glue-type product that won't come off). The other point is that the product was shipped 'off the ground' in terms of the reconditioned/eco-friendly concept: from Brive, then Bordeaux, then Leipzig in Germany, then Nantes to its destination in Brittany. What's that all about? Please check with your DHL service provider for more consistency!
Condition
Excellent
Reviewed in France on 8 January 2025
Fabien P.
Purchased on the 26 May 2025
Verified purchaseDelivered very quickly and in good condition, I'm fully satisfied with this Crosscall. Time will tell whether this brand is really robust, as I'm so clumsy that I quickly destroyed my previous smartphones from other brands.
Condition
Fair
Reviewed in France on 8 June 2025
Stéphane M.
Purchased on the 18 June 2025
Verified purchaseThe only comment was that the phone was sold without a charger or earphones. And (pleasantly) surprisingly, there was all that in the box! Knowing that, I wouldn't have bought these accessories at the same time. Otherwise everything's fine!
Condition
Excellent
Reviewed in France on 8 July 2025
Virginie M.
Purchased on the 13 February 2025
Verified purchaseThe phone arrived in good condition, as requested. There were a few useless apps that I had to delete, but it doesn't matter! On the other hand, there was a small annoying detail: the tool to open the SIM card slot (a sort of small key...) wasn't supplied, and it was impossible to insert it without it... Fortunately, my partner also has a CrossCall, and it was thanks to him that I was able to use my phone. It's a real shame: I asked around in a shop, and the 'key' was selling for over £10, along with tools I didn't need... That's why I'm not saying it was excellent!
Condition
Good
Reviewed in France on 6 March 2025
Guillaume G.
Purchased on the 7 January 2025
Verified purchaseFor the moment very good product ... the battery seems fine. All in all a very good product. I would recommend this product even more as Crosscall themselves no longer sell it, the only phone to last 5 years and more and I'm not the careful type.
Condition
Excellent
Reviewed in France on 23 January 2025
Fanzy 1.
Purchased on the 30 November 2024
Verified purchaseCompliant. 👍 As a gift. I thought the Integrated system would be newer but that's me not knowing anything about it. Otherwise no problem! My partner didn't have a smartphone so it's always a step forward.
Condition
Fair
Reviewed in France on 6 January 2025
Quentin E.
Purchased on the 3 January 2025
Verified purchasePerfect! Works like a charm. Good battery capacity. Excellent cameras. Smooth and fast, the quality is there. Small downside, the size of the phone rather bulky ... Fast delivery.
Condition
Fair
Reviewed in France on 12 January 2025
Clement B.
Purchased on the 25 November 2024
Verified purchaseI received everything quickly. Portability went without a hitch. The only downside was that the transport company could no longer deliver to relay points. Phone received in good condition with very slight scratches on the screen. Nothing to complain about. It works very well.
Condition
Fair
Reviewed in France on 10 December 2024
Denis C.
Purchased on the 12 October 2024
Verified purchaseperfect reconditioning of the device nothing to say. see how it behaves over time to follow
Condition
Excellent
Reviewed in France on 26 October 2024