Customer reviews for Refurbished Used Coffee Machines

Got this machine from Backmarket. Had noticed them on James Hoffmans channel but they’re not available here (Ireland) yet. Once I sourced the coffee B balls I got to use this tasty and amusing machine. Great coffee, no aluminium or plastic pods. The refurb machine is top notch. Thank you.

Product arrived in original box and works perfectly. Very happy with my purchase.

Prompt and

This was very disappointing and not up to previous standards of my experiences with BackMarket. The unit was filthy, the internal replaceable charcoal filter was dirty and old (cost 99c each to replace). This supplier clearly has no respect for their customers and needs to improve their service, or Backmarket needs to bar them from using their website - I would happily have paid €5 more for a clean unit. The hinge of the door covering the water reservoir was broken and looks like it had been broken for some time, based on the state of the break. Also the packaging was not properly done and the unit could have been broken even more in transit. I have detailed photos.

The machine wont work, a red flashing light showing up and i watched videos online as to what could be the problem but theres none, its just a faulty machine and im having problems with returning it as i dont have the sellers real name or address for a return, only to a shopping cnetre

So far so good. The item came promptly and was in very good condition as described. The 12 month warranty takes the concern about purchasing reconditioned electricals.

This is the first purchase my fiancé and I have made on Back Market and I must say, we’re thoroughly impressed with the quality of the product we ordered!! After choosing excellent, we still weren’t sure exactly in what condition it was going to be, and it pretty much looks brand new. The only reason this is getting 4 star and not 5 is because we feel that paying a little extra for the excellent condition would mean that we get all of the accessories (we were missing some cleaning products, the water tank filter, and the coffee puck bin). Thank you Back Market, we are definitely converted to the refurbished life <3<3

I was on the fence about buying a refurbished coffee machine but it's been 3 months of daily usage and still going strong! The machine came with all the accessories and the manufacturer cleaning tablets. It was almost completely clean with the expected slight wear and tear for a refurbished product.

It's great, I'm very happy with my purchase. It's missing the drip tray if I have to pay for it, no worries.