Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 8GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

125 verified reviews

Rating details

Appearance
4.2/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Elykia M.
Verified purchase
Reviewed 06/11/2024, France.
The product arrived in less than a day and I'm very satisfied as I'd need it every day. The parcel arrived very well packed and very well protected. The product arrived well protected inside too and in "Perfect condition" as I ordered it. Many thanks to the seller.
Translated from French
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - Français
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - Français
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
04/11/2024
Lucie D.
Verified purchase
Reviewed 22/03/2026, France.
I took "fair condition" and frankly it's in very good condition, almost no wear, I'm really happy with my purchase!
Translated from French
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 Go - 16 Go AZERTY - Français
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 Go - 16 Go AZERTY - Français
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
09/03/2026
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025
Marie-eve H.
Verified purchase
Reviewed 20/05/2026, France.
The computer is as good as new. The only downside is that the 'French azerty' keyboard is in fact a modified German keyboard, with many of the keys covered in stickers. Some keys (Ctrl in particular) are in German. The 1 key requires a lot of pressure to make the desired number appear. I would have liked to know these details before my purchase. Apart from these problems with the keyboard, I'm satisfied with my purchase.
Translated from French
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 512 Go - 16 Go AZERTY - Français
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 512 Go - 16 Go AZERTY - Français
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
02/05/2026

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

11th genProcessor generation
512SSD storage capacity (GB)
Integrated GPUGraphics card memory size (GB)
YesTouchscreen
NoEthernet
LCDScreen type
NoBacklit Keyboard
NoNumeric keypad
YesUSB-C port

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek Windows laptop released in 2020, featuring an Intel Core i7 processor running at 1.2 GHz. It is designed to deliver a balanced experience for everyday computing, combining portability with solid performance for typical work and study tasks.

Key features:

Release Year: 2020
Display: 13-inch touchscreen
Processor: Intel Core i7 at 1.2 GHz
Operating System: Windows 10 (upgradeable)
Build: Slim and lightweight aluminium chassis

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users looking for a portable and stylish Windows laptop for everyday productivity, including students and professionals who need a reliable device for office applications, web browsing, and media consumption. It offers a good balance of performance and portability compared to larger or more powerful models.

Pros & Cons:

Pros	Cons
Lightweight and compact design	Processor speed suited for general tasks
Clear touchscreen display	Not aimed at intensive gaming or heavy software

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) is an eco-conscious way to access a reliable pre-owned device. Each laptop is carefully tested and certified to meet quality standards. Learn more about our quality standards.

Processor generation: 11th gen
SSD storage capacity (GB): 512
Graphics card memory size (GB): Integrated GPU
Touchscreen: Yes
Ethernet: No
Screen type: LCD
Backlit Keyboard: No
Numeric keypad: No
USB-C port: Yes
Weight: 1542 g
Storage (GB): 512 GB
Bluetooth: Yes
Memory (GB): 8 GB
Storage type 1: SSD
Speakers Technology: Omnisonic Speakers
Processor brand: Intel
Processor cores: 4
Wi-Fi: Yes
Microphone: Yes
Screen Brightness: 400 Nits
USB-A port: Yes
Front Camera Definition: 720P
Maximum Os Supported: Windows 11
Screen Adaptative Color: No
OS: Windows 11
Graphics card memory type: Xe Graphics
Model: Surface Laptop 4
Refresh Rate: 60
Brand: Microsoft
Colour: Black/Grey
SD Card Slot: SD
Graphic Card Type: Integrated Graphics
Series: Surface
Processor speed (GHz): 1.2 GHz
Resolution: 2256 x 1504
Screen size: 13
Last Os Compatibility: Yes
Screen High Density Display: Yes
Speakers Number: 2 Speakers
Processor: Core i7-1185G7
RAM frequency (MHz): 3733
Graphic card: Integrated Graphics
Graphic Card Brand: Integrated
VGA port: No
Webcam: Yes
Jack port: Yes
HDMI port: No
Keyboard Language & Type: QWERTY - Italian
Year of Release: 2020

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 8GB - SSD 512 GB QWERTY - Italian

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Camden V.

Mohammed saifur R.

Elykia M.

Lucie D.

Lyn P.

Samuel L.

Marie-eve H.

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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