Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

588 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

  • Accessories

    4.1/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.2/5

  • Shipping

    4.1/5

Reviews

  • Kevin B.

    Verified

    Reviewed 11/10/2021, Ireland.

    Thanks again for all your help order received in excellent condition. Delivery was abit slow but great customer service and product.

    Galaxy S10e 128 GB (Dual Sim) - White Prism - Unlocked

    Condition

    Excellent

    Purchased

    29/09/2021

  • John E.

    Verified

    Reviewed 20/12/2021, Ireland.

    Very happy with the phone quality, but very disappointed in the battery, will definitely have too renew it.

    OnePlus 3T 128GB - Grey - Unlocked - Dual-SIM

    Condition

    Good

    Purchased

    04/12/2021

  • Magnus H.

    Verified

    Reviewed 23/02/2023, Germany.

    Quality was ok, except that the microphone and earpiece were not cleaned beforehand. Little by little, several things failed (which can happen with refurbished). But what makes it so great is the excellent service from you. I received extremely nice and competent help with my complaint. I have never experienced such good service before, which is why I went straight to you for my new phone! Thank you very much

    Translated from German

    Google Pixel 3 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Purchased

    27/07/2021

  • Marion P.

    Verified

    Reviewed 06/07/2023, France.

    Backmarket's delivery and service are fine, but the phone is a disaster. The slightest knock and the phone breaks, and I had to replace the whole front panel 4 times, which meant paying a lot for repairs. I wanted to order a reconditioned phone out of concern for the environment. But changing the screen every 6 months is anything but environmentally friendly...

    Translated from French

    Galaxy A70 128 Go - Blanc - Débloqué

    Condition

    Fair

    Purchased

    20/07/2020

  • Caroline G.

    Verified

    Reviewed 24/11/2020, France.

    Impeccable ! Ma fille est aux anges ! Le téléphone est nickel, il fonctionne très bien, aucun souci, au top ! Et l'envoi a été rapide et soigné, le must ! Je recommande 😊 merci au reconditionneur et à Back Market !

    Galaxy A50 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Purchased

    08/11/2020

  • Julien V.

    Verified

    Reviewed 02/06/2020, France.

    Le galaxy S10+ est bien conforme cependant, quelques marque sont présente sur l'écran. Heureusement il y a un film de protection donc je pense que les marques sont juste sur le film. Le téléphone est arrivé chez moi bloqué par un code et en espagnole donc cela veux dire qu'il n'avait pas été remis à zéro avant l'envoie. Le services client du reconditionneur m'a répondu en moins de 24h mais j'ai réussis a me dépanner seul. Sinon, tout les accessoires étaient présent dans la boite du téléphone.

    Galaxy S10+ 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Purchased

    12/05/2020

  • Jonathan D.

    Verified

    Reviewed 06/09/2022, France.

    The phone is well in line with the condition described, there is still a problem with the GPS which sometimes only manages to settle after 20 or 30 minutes...problematic when travelling, is this linked to the model itself or more precisely to this phone, impossible to highlight. I'm very pleased with the service and the quality of the product. :)

    Translated from French

    Motorola Moto G4 Play 16 Go - Noir - Débloqué - Dual-SIM

    Condition

    Fair

    Purchased

    20/05/2022

  • Susana C.

    Verified

    Reviewed 01/07/2020, Spain.

    I had many doubts with the reconditioned but the experience has been wonderful. the mobile purchased said it was in good condition, and it is impeccable. also the delivery time was very fast, two days before the estimated date. so far everything perfect.

    Translated from Spanish

    iPhone 6S Plus 128GB - Oro - Libre

    Condition

    Good

    Purchased

    17/06/2020

  • Thomas N.

    Verified

    Reviewed 10/12/2021, France.

    État largement à la hauteur de ce qui était annoncé. Livraison dans les temps annoncé. Smartphone apparemment très bien et en parfait état de fonctionnement.Je ne suis pas un connaisseur, mais j'ai l'impression d'avoir fait une très bonne affaire !

    OnePlus 5T 64 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    04/12/2021

  • Imran Z.

    Verified

    Reviewed 29/03/2021, Spain.

    Un teléfono clásico, ideal para solo llamadas. La calidad me ha sorprendido, ponía buen estado y parece ser nuevo, me vino con la caja original y sus accesorios, todo nuevo. Sorprendido realmente. Entrega en menos de 24h, lo compré a las 18 de la tarde y me lo entregaron a las 12 del dia siguiente. Le volvería a comprar a este vendedor, me hicieron dudar algunos comentarios que he leído sobre él, pero ahora no me entra duda de que solo han sido malas experiencias. Le compraré más desde luego. Muchas gracias.

    Alcatel 2053D - Blanco/Negro- Libre

    Condition

    Good

    Purchased

    25/03/2021

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