WelBack

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

1,559 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.6/5

  • Accessories

    4/5

  • Packaging

    4/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Isabel P.

    Verified purchase

    Reviewed 25/03/2026, Spain.

    I ordered my device with a new battery, and paid for it. The battery that my device arrived with is NOT NEW and I have been able to verify this. The full charge only lasts about 12 hours. I want to keep the device but I need a solution for the battery as I have paid for it.

    Translated from Spanish

    iPhone 13 mini 128GB - Blanco Estrella - Libre

    Condition

    Excellent

    Purchased

    07/03/2026

  • Aurélia P.

    Verified purchase

    Reviewed 29/01/2026, France.

    Like new, perfect condition. Just surprised that the charger supplied is not a MagSafe, even though there is a MagSafe plug on the computer.

    Translated from French

    MacBook Air 15" (2024) - Apple M3 avec CPU 8 cœurs et GPU 10 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Purchased

    13/01/2026

  • Nathan N.

    Verified purchase

    Reviewed 21/01/2026, France.

    I've had it for a fortnight now and I've got nothing to say. It ticks all the boxes that I selected when I bought it.

    Translated from French

    iPhone 16 Pro 256 Go - Titane Noir - Débloqué

    Condition

    Excellent

    Purchased

    03/01/2026

  • Vincent A.

    Verified purchase

    Reviewed 19/01/2026, France.

    Very satisfied, very fast delivery, Mac works perfectly, battery ok, general condition like new. I am a fan of backmarket

    Translated from French

    MacBook Air 15" (2024) - Apple M3 avec CPU 8 cœurs et GPU 10 cœurs - 8Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    08/01/2026

  • Marion L.

    Verified purchase

    Reviewed 14/01/2026, France.

    I'm very satisfied with my purchase, the iPhone is as good as new and is working perfectly at the moment!

    Translated from French

    iPhone 16 Pro 256 Go - Titane Sable - Débloqué

    Condition

    Excellent

    Purchased

    31/12/2025

  • Clément F.

    Verified purchase

    Reviewed 03/01/2026, France.

    Corresponds perfectly to the description. In very good condition and received quickly. Very happy with my purchase, it's a change from my old 2012 mac which was running slowly.

    Translated from French

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 8 cœurs et GPU 14 cœurs - 16Go RAM - SSD 512Go - Écran standard - AZERTY - Français

    Condition

    Premium

    Purchased

    07/12/2025

  • Mbacké A.

    Verified purchase

    Reviewed 07/12/2025, France.

    Disappointed with the quality of the battery. Not only does it not last 1 hour in use, but even on standby it barely lasts 3 hours. What's more, it displays a message saying that the battery is not recognised. I guess it's not original. This is the first time I've bought a refurbished phone, and I have to admit I'm starting to regret it. The only hope is the possibility of exchanging the phone. But with all the constraints you can imagine. But that wasn't the point of buying a second-hand iPhone in the first place. I hope that this time you'll be more careful about the quality of the product. And be more honest with your customers about your 'QUALITY PACT'. Let's hear it...

    Translated from French

    iPhone 13 Pro Max 1000 Go - Graphite - Débloqué

    Condition

    Good

    Purchased

    23/11/2025

  • Felix R.

    Verified purchase

    Reviewed 12/10/2025, Germany.

    I bought the IPhone in excellent condition and it arrived exactly the same, it runs perfectly and there is no damage to the mobile phone

    Translated from German

    iPhone 14 128GB - Blau - Ohne Vertrag

    Condition

    Excellent

    Purchased

    27/09/2025

  • Thomas N.

    Verified purchase

    Reviewed 15/09/2025, Germany.

    Everything went without a hitch, very fast delivery. I received the item as ordered with a new battery. Everything was great!

    Translated from German

    iPhone 15 128GB - Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    31/08/2025

  • Elioth G.

    Verified purchase

    Reviewed 01/09/2025, France.

    The device has a few minor scratches on the screen and shell, which is to be expected given that I chose the cheaper condition. It works perfectly, with a True Tone screen and an impeccable Touch Bar. I'm completely satisfied, especially as I benefited from a promotion as a student. I'd recommend it 👍. The only downside is that I was worried when I received it as it was moving around in the box, but this didn't cause any problems 😄

    Translated from French

    MacBook Pro 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Fair

    Purchased

    09/08/2025

21 products