WelBack

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

1,559 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Maurice W.

    Verified purchase

    Reviewed 16/01/2026, Germany.

    Optical and technical condition is fine. I ordered it with a new battery. The battery is not recognised as verified and I have not received any information about the battery (capacity, type, confirmation of conformity). What is not so trustworthy is that I have set the optimised charging to 80% and the following behaviour exists: If I charge the battery overnight, the iPhone still shows 80% charge level until midday, despite use.

    Translated from German

    iPhone 15 Pro Max 256GB - Titan Blau - Ohne Vertrag

    Condition

    Good

    Purchased

    27/12/2025

  • Anna V.

    Verified purchase

    Reviewed 09/01/2026, Germany.

    The order was straightforward, the delivery was very quick and problem-free and the iPhone also looks as specified. The only issue was the newly installed battery - after setting it up, I was informed that the battery could not be verified. I'll attach a photo of the message later. This puzzles me and I wonder whether it can be OK? I actually expect a component to be used that is compatible with the original iPhone.

    Translated from German

    iPhone 15 Pro 128GB - Titan Blau - Ohne Vertrag

    Condition

    Excellent

    Purchased

    12/12/2025

  • Claudia P.

    Verified purchase

    Reviewed 18/12/2025, Germany.

    The MacBook was delivered super fast and looks very good. Everything has worked perfectly so far.

    Translated from German

    MacBook Pro 14" (2021) - Apple M1 Pro mit 8‑Core CPU und 14-core GPU - 16GB RAM - SSD 512GB - Standard-Display - QWERTZ - Deutsch

    Condition

    Fair

    Purchased

    20/11/2025

  • Stefano fabrizio P.

    Verified purchase

    Reviewed 08/12/2025, Italy.

    We bought the product and it came with a usb-c charger instead of a magsafe: when we asked for a replacement, the seller refused on the grounds that the USB C socket was compatible with charging... it's a pity that we only have one USB C socket instead of two.

    Translated from Italian

    MacBook Air 15" (2024) - Apple M3 con CPU 8-core e GPU 10-Core - 8GB RAM - SSD 256GB - QWERTY - Italiano

    Condition

    Excellent

    Purchased

    01/12/2025

  • Maria V.

    Verified purchase

    Reviewed 05/12/2025, Spain.

    Everything was perfect, it was the best we could do because the operation is the same and you save a lot of money. I will definitely come back.

    Translated from Spanish

    iPhone 14 256GB - Púrpura - Libre

    Condition

    Excellent

    Purchased

    06/11/2025

  • Sandrine G.

    Verified purchase

    Reviewed 04/12/2025, France.

    I'm not satisfied. It's impossible to transfer data and the phone often displays the message "battery not recognised" and it takes hours to fully charge. I'm very disappointed. I've sent it back

    Translated from French

    iPhone 14 Pro Max 256 Go - Noir Sidéral - Débloqué

    Condition

    Excellent

    Purchased

    28/11/2025

  • Juan manuel D.

    Verified purchase

    Reviewed 04/12/2025, Spain.

    The product arrived as good as new, as if it came from the factory. Very good performance, screen and equipment perfect.

    Translated from Spanish

    MacBook Air 15" (2024) - M3 de Apple con CPU de 8 núcleos y GPU de 10 núcleos - 24GB RAM - SSD 512GB - QWERTY - Español

    Condition

    Excellent

    Purchased

    30/11/2025

  • Xao L.

    Verified purchase

    Reviewed 03/11/2025, Spain.

    It is very good, in good condition corresponding to what it says on the website. It would be better if you had given me the magsafe3 cable instead of a usb c cable. One other thing: with this new version of packaging, it's a bit hard to figure out how to open and how to get the product out. I think I liked the previous version with a padded plastic sack inside the cardboard box better.

    Translated from Spanish

    MacBook Pro 14" (2021) - M1 Pro de Apple con CPU de 8 núcleos y GPU de 14 núcleos - 16GB RAM - SSD 512GB - Pantalla estándar - QWERTY - Español

    Condition

    Good

    Purchased

    19/10/2025

  • Stephane B.

    Verified purchase

    Reviewed 27/03/2025, Italy.

    Beyond my expectations. Leaving aside the functionality I was sure of, having chosen it myself, the 'physical' aspect is that of a 'brand new' Mac without the slightest scratch. Kudos also go to the courier who delivered it with all the necessary care, which is not always taken for granted... I will definitely use Back Market for other purchases as well. Thank you.

    Translated from Italian

    MacBook Pro 13" (2020) - Apple M1 con CPU 8-core e GPU 8-Core - 8GB RAM - SSD 256GB - Display standard - QWERTY - Italiano

    Condition

    Good

    Purchased

    11/03/2025

  • Agnès sarah K.

    Verified purchase

    Reviewed 22/12/2024, France.

    Excellent

    Translated from French

    iPhone 13 256 Go - Bleu - Débloqué

    Condition

    Fair

    Purchased

    05/12/2024

22 products