WelBack

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

1,558 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Dorothee D.

    Verified purchase

    Reviewed 21/01/2026, Germany.

    Absolutely recommendable! Shipping took a little while (but that was probably due to the snow chaos). For me, the iPhone 16 Pro has no visible signs of use. Neither scratches on the display nor on the housing. The battery (ordered as new) has 1 charge cycle and 100%. The first use of the device was in October 2025 according to the system. All in all, I have to say I am absolutely satisfied and would order from Backmarket again at any time. Not only the price but also the fact that it is good for the environment clearly speaks in favour of it.

    Translated from German

    iPhone 16 Pro 256GB - Titan Natur - Ohne Vertrag

    Condition

    Good

    Purchased

    03/01/2026

  • Natalja L.

    Verified purchase

    Reviewed 12/10/2025, Sweden.

    It came very fast, within 2 days. Perfect shipment, sees no scratches or anything defective as a new one so .My partner was more than happy. We really thank you, excellent service! ;) ;)

    Translated from Swedish

    iPhone 13 128GB - Stjärnljus - Olåst

    Condition

    Excellent

    Purchased

    26/09/2025

  • Marc H.

    Verified purchase

    Reviewed 09/08/2025, Spain.

    In total I have bought 3 mobiles through Back Market and the truth is, I have never had a single problem. The Iphone 13 pro max is spectacular, I got it in "very good" condition and it looks like new, not a single scratch, it arrived in only 2 days instead of 4-5 days, so for me the delivery was perfect. I've had it for over a month now and it works perfectly, the quality of the camera is spectacular.

    Translated from Spanish

    iPhone 13 Pro Max 1000GB - Azul Alpino - Libre

    Condition

    Good

    Purchased

    06/08/2025

  • Roberto B.

    Verified purchase

    Reviewed 19/04/2026, Italy.

    I have never trusted buying used phones, and online to boot, but I was wrong, I received a phone that was practically perfect, both aesthetically and functionally, truly a 5-star service!

    Translated from Italian

    iPhone 15 256GB - Blu

    Condition

    Premium

    Purchased

    04/04/2026

  • Laura M.

    Verified purchase

    Reviewed 02/03/2026, Germany.

    Technically and visually top. I had selected "very good" and it actually looks more like "excellent". The dispatch was also incredibly fast, although no express delivery was ordered. I'm very happy with it so far.

    Translated from German

    iPhone 15 Pro 128GB - Titan Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    25/02/2026

  • Grigore G.

    Verified purchase

    Reviewed 05/02/2026, France.

    I received the computer as expected, in perfect condition, with a new battery, virtually no signs of wear and tear and impeccable operation! Congratulations to the seller, I recommend it! And the BackMarket site too!

    Translated from French

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - Écran standard - AZERTY - Français

    Condition

    Good

    Purchased

    29/01/2026

  • Ronal yesid L.

    Verified purchase

    Reviewed 17/11/2025, Spain.

    The product met my expectations, had a small spot on the screen that I thought for a moment it was dust, but it was a tiny bump on the screen that is not very visible to the naked eye but I understand that being reconditioned had some fault, the battery issue, I am not very convinced I do not handle very demanding programs and lasts about 4 hours, otherwise, I'm pretty happy.

    Translated from Spanish

    MacBook Pro 14" (2021) - M1 Pro de Apple con CPU de 8 núcleos y GPU de 14 núcleos - 16GB RAM - SSD 512GB - Pantalla estándar - QWERTY - Español

    Condition

    Fair

    Purchased

    04/11/2025

  • Linda K.

    Verified purchase

    Reviewed 13/09/2025, France.

    As usual, I am very satisfied with my purchase from backmarket. I took a Mac in decent condition for budget reasons, I was afraid of receiving a scratched screen but to my great surprise it's like new. There are a few visible scratches on the casing as agreed, which doesn't bother me at all. The battery is at 84% (I didn't take the new battery option). Don't forget to look at the customer reviews before ordering and you won't have a bad experience. A little message to the refurbisher: remember to put the correct language back before sending, for people who are not used to MacOs it can be complicated.

    Translated from French

    MacBook Pro 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 256Go - QWERTY - Anglais

    Condition

    Fair

    Purchased

    05/09/2025

  • Pablo V.

    Verified purchase

    Reviewed 20/07/2025, Spain.

    The whole purchasing process was perfect and the delivery was fast. The product (MacBook ProM1) in perfect condition, not a single problem and aesthetically practically new. My second purchase at BackMarket and it won't be my last at all.

    Translated from Spanish

    MacBook Pro 13" (2020) - M1 de Apple con CPU de 8 núcleos y GPU de 8 núcleos - 8GB RAM - SSD 256GB - Pantalla estándar - QWERTY - Español

    Condition

    Good

    Purchased

    08/07/2025

  • Franck F.

    Verified purchase

    Reviewed 24/03/2026, France.

    Received quickly in the case of an item exchange (keyboard of the previous QZERTY instead of an AZERTY on order; Clean, functional packaging and new charging unit. I'm already won over by this laptop even though I've only discovered 1/3 of its possibilities. I have not yet managed to print from this PC on a hp envy 6100e series 2 printer. Very good value for money.

    Translated from French

    MacBook Pro 16" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - Écran standard - AZERTY - Français

    Condition

    Fair

    Purchased

    09/03/2026

24 products