U&I

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

5,553 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Sandra Z.

    Verified purchase

    Reviewed 24/07/2025, Austria.

    My daughter (15) had to buy herself a mobile phone with her savings. Of course it had to be an iPhone. I was sceptical at first whether everything would work as it should (battery, memory, etc...) My concerns were unnecessary, the phone is like new, battery perfect, everything reset to factory settings, perfect. She is also very satisfied. Simply choose, order, pay and delivery was prompt. simply perfect! Always happy to return. Only to recommend

    Translated from German


    Condition

    Good

    Purchased

    21/06/2025

  • Samuel G.

    Verified purchase

    Reviewed 30/06/2025, Spain.

    I recommend the reconditioned one, it came perfect and only with battery repair for a new official one. Everything is perfect and it is just like a new one.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    27/06/2025

  • Maurizio C.

    Verified purchase

    Reviewed 03/06/2025, Italy.

    All good, fast shipping, smartphone as described without any defects, I am very satisfied. (In my opinion for products like this a better packaging).I will definitely buy from your market again.

    Translated from Italian


    Condition

    Excellent

    Purchased

    16/05/2025

  • Gabi S.

    Verified purchase

    Reviewed 14/05/2025, Germany.

    I was very pleased with the good condition of the mobile phone . I had chosen the "very good" category and really had nothing to complain about . The battery had 100% power. The dispatch was problem-free and very fast.

    Translated from German


    Condition

    Good

    Purchased

    28/04/2025

  • Salvatore davide M.

    Verified purchase

    Reviewed 10/03/2025, Italy.

    Despite being a refurbished device, my iPhone 13 arrived in perfect condition with no signs of wear and tear. This demonstrates the high quality of the products offered by Back Market.

    Translated from Italian


    Condition

    Excellent

    Purchased

    20/02/2025

  • Amandine H.

    Verified purchase

    Reviewed 10/08/2023, France.

    Great experience, it's the first time I've bought reconditioned. The first item I received had a small hardware problem, so I sent it back for an exchange. The seller was very responsive and sent another phone as soon as the faulty one was received. The phone itself works perfectly. No scratches, no signs of wear. Nothing to indicate that this is a second-hand phone. Just to clarify, this phone has a single physical SIM card slot, but can accommodate one or more e-sims. A very good experience, I recommend this seller.

    Translated from French


    Condition

    Excellent

    Purchased

    04/07/2023

  • Erica M.

    Verified purchase

    Reviewed 01/05/2026, Italy.

    Devo dire che è perfetto ! Oltre le mie aspettative. Sembra quasi premium e non solo ottimo. È una validissima scelta per utilizzare un IPhone senza doverlo pagare troppo.

    Condition

    Good

    Purchased

    13/04/2026

  • Susanne M.

    Verified purchase

    Reviewed 26/04/2026, Germany.

    Alles OK. Akku hält leider nicht ganz, was er verspricht. Ich hatte extra den Aufpreis für einen neuen Akku gezahlt, muss aber trotzdem täglich laden bei normaler Beanspruchung. Das Ladekabel auf USB-C ist auch eher wenig hilfreich, weil es dazu keine Netzteile gibt (bzw. Ich habe keine)

    Condition

    Good

    Purchased

    05/04/2026

  • Lucia P.

    Verified purchase

    Reviewed 25/04/2026, Spain.

    The side button doesn't work (double click)I opened an incident but I can't send the mobile because I sent the other one as renewed. So I am with a mobile that indicated excellent but that I can't buy with bank card etc. They have closed the incident because the time has passed but no alternative solution. Bad experience.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    24/03/2026

  • Paolo M.

    Verified purchase

    Reviewed 19/04/2026, Italy.

    Ho acquistato un iPhone 14 in stato Ottimo e con batteria nuova, ma purtroppo è arrivato un dispositivo che mostrava salute della batteria al 100% nelle impostazioni, ma che verificata con CoconutBattery risultava avere capacità residua dell'87% con 555 cicli all'attivo. Ho immediatamente restituito il prodotto e sono stato rimborsato. Avrei preferito che mi avessero mandato un prodotto conforme al mio ordine in sostituzione.

    Condition

    Good

    Purchased

    03/04/2026

22 products