Telefonika BV

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

161 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

Reviews

  • Niall G.

    Verified purchase

    Reviewed 15/04/2024, Ireland.

    Phone was in straight out of the package quality. Fast delivery and good costumer service. Would recommend using.

    Condition

    Excellent

    Purchased

    27/03/2024

  • Elodie M.

    Verified purchase

    Reviewed 18/08/2025, France.

    Great device, but I find that it heats up very quickly, much more quickly than my previous "google pixel 5" (I'm on my 3rd one...) I hope that this doesn't mean anything in particular but I'm afraid that with the current high temperatures it will overheat.

    Translated from French


    Condition

    Excellent

    Purchased

    27/07/2025

  • Nelly B.

    Verified purchase

    Reviewed 07/04/2025, France.

    Ipad arrived in perfect condition, no scratches or dents, very well packaged. With original charger, everything works very well, pencil also bought in new condition, also perfect. Obviously I was apprehensive about ordering refurbished but I'm pleasantly surprised. I recommend Back Market!

    Translated from French


    Condition

    Excellent

    Purchased

    24/03/2025

  • Alexandre G.

    Verified purchase

    Reviewed 20/01/2025, France.

    Perfect. I picked up the phone in decent condition and there were a few micro-scratches on the front but I can't even see them now that I've put a protective glass over it. The battery isn't new, but it will last a full day with moderate use (no games or video, but GPS, music and internet), and two with light use. Behind the scenes, it's fast, it's fluid, and it's perfect for my use, mainly utilities and music.

    Translated from French


    Condition

    Fair

    Purchased

    06/01/2025

  • Sybille L.

    Verified purchase

    Reviewed 29/10/2024, France.

    Very happy with my Pixel 5! It's a great little phone. Mine came from Holland. It's running Android 14 after the update. It was mentioned as being in 'OK' condition, it's spotless apart from some very fine scratches on the screen that are absolutely invisible once the tempered glass is in place.

    Translated from French


    Condition

    Fair

    Purchased

    16/10/2024

  • Pierre F.

    Verified purchase

    Reviewed 11/11/2024, France.

    Excellent condition, like new, as stated. Fast delivery, very good. Battery discharges a little quickly for my liking, but this may be due to the model compared to my previous one.

    Translated from French


    Condition

    Excellent

    Purchased

    24/10/2024

  • Alice S.

    Verified purchase

    Reviewed 19/01/2025, France.

    3rd purchase on Backmarket. Still not disappointed. The Google pixel 5 works perfectly and is in great condition. Thank you so much!

    Translated from French


    Condition

    Fair

    Purchased

    02/01/2025

  • Pierrick J.

    Verified purchase

    Reviewed 14/10/2025, France.

    Aesthetically good. The screen is good too. But the battery life isn't up to scratch. For example. During a bike ride with Google maps, the phone switched off after 45 minutes. Knowing that at the start the battery was at 100%. Is it possible to change the battery?

    Translated from French


    Condition

    Good

    Purchased

    27/09/2025

  • Tina L.

    Verified purchase

    Reviewed 19/05/2024, Germany.

    The quality of the device is great. I initially received a device that was not unlocked. Customer service very quickly sent me a replacement device of the same quality. The exchange was no problem. Thank you very much and I would be happy to use it again.

    Translated from German


    Condition

    Excellent

    Purchased

    06/05/2024

  • Elise C.

    Verified purchase

    Reviewed 26/10/2024, France.

    On the whole, everything went well. I have a doubt about a small malfunction in the device though. I have no indicator light to tell me when the phone is charging or when I receive a notification. I've tested various settings and nothing. It doesn't seem to hinder the use of the phone, but it's strange.

    Translated from French


    Condition

    Excellent

    Purchased

    14/10/2024

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