Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

771 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

Reviews

  • Jeanne B.

    Verified purchase

    Reviewed 28/11/2023, France.

    Excellent really, I am very happy, phone impeccable, which works very well, like new, delivered with a protective screen, its box and everything needed inside, frankly nothing to complain. Delighted to have done business with back market, I highly recommend and in addition we do a gesture for the planet which is for me very important. Thank you back market

    Translated from French

    Xiaomi Redmi Note 12 128 Go - Noir - Débloqué - Dual-SIM

    Condition

    Excellent

    Purchased

    11/11/2023

  • Steven T.

    Verified purchase

    Reviewed 13/11/2023, Spain.

    phone arrived on time, as new condition and appears to work perfectly. made me realise just how bad my old vernee had become! I have a slight problem at the moment in that charging has become a problem. the phone often displays a message that it is charging when it isn't, I've tried using a dedicated charger and several different computer usb ports but all result in the same problem. I suspect, and hope, that it is just a problem with the charger cable which came with the phone so I intend to buy a new cable - fingers crossed. I'm also looking to purchase a reconditioned laptop from you but looking at the descriptions I notice that you only specify windows os, I need to know which particular version of windows, especially since Microsoft seem to be threatening to cease support for windows 10 in the near future. could you please include the windows version in the technical specification for each computer? thank you

    Translated from Spanish

    Xiaomi Redmi Note 12 128GB - Negro - Libre - Dual-SIM

    Condition

    Excellent

    Purchased

    30/10/2023

  • Tino D.

    Verified purchase

    Reviewed 23/10/2023, France.

    The phone has arrived, everything is original, everything is perfect. Frankly, the phone is very clean, no problems, it's brand new. The good thing is that it has a one-year guarantee, so if I have a problem I'll contact support, but for the moment I'm very pleased, it works perfectly, the quality is there!

    Translated from French

    Xiaomi Redmi 12 128 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    08/10/2023

  • María H.

    Verified purchase

    Reviewed 11/10/2023, Spain.

    It came in its original packaging, it seems to be a return of a mobile that has never been used or configured. The box came open (something normal) but the phone came with the original factory stickers. Spectacular purchase.

    Translated from Spanish

    Xiaomi Redmi Note 12 128GB - Azul - Libre

    Condition

    Excellent

    Purchased

    26/09/2023

  • José luis L.

    Verified purchase

    Reviewed 27/09/2023, Spain.

    Good value for money. I have received it and it looks like new and well presented as from the factory. Everything works very well and the process from order to delivery has been impeccable. It has been my first experience which has encouraged me to make another purchase.

    Translated from Spanish

    Xiaomi Redmi 12C 128GB - Gris - Libre

    Condition

    Excellent

    Purchased

    11/09/2023

  • Marta P.

    Verified purchase

    Reviewed 19/09/2023, Spain.

    I only bought it a short time ago, less than a month ago, but I have to say that I can't find any difference with a new one, it works perfectly, the delivery arrived before the estimated date, and I am delighted with my purchase.

    Translated from Spanish

    Xiaomi Redmi Note 12 128GB - Negro - Libre - Dual-SIM

    Condition

    Excellent

    Purchased

    02/09/2023

  • Philippe C.

    Verified purchase

    Reviewed 03/04/2024, France.

    I really like the friendly atmosphere that was created for the purchase of this phone, and I congratulate you on it. The phone was not judged with regard to the battery or the camera as it was a gift.

    Translated from French

    iPhone 15 256 Go - Rose - Débloqué

    Condition

    Good

    Purchased

    30/03/2024

  • Jean-marie B.

    Verified purchase

    Reviewed 22/09/2025, France.

    Laptop as I expected. No charger or earphones! As a result, I feel like I paid too much for a refurbished phone!

    Translated from French

    Galaxy A26 128 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    29/08/2025

  • Olaya A.

    Verified purchase

    Reviewed 19/06/2025, Spain.

    Very good product. It's hard to believe it's not brand new. Very satisfied. The phone is very functional, fast and exactly what I wanted.

    Translated from Spanish

    Xiaomi Redmi Note 14 4G 256GB - Negro - Libre

    Condition

    Excellent

    Purchased

    01/06/2025

  • Sara G.

    Verified purchase

    Reviewed 17/04/2025, Spain.

    This is the first time I've bought from here and I wasn't expecting the amazing quality I received! It's brand new all over, comes with a protective case and the original box!

    Translated from Spanish

    Xiaomi Redmi Note 13 256GB - Azul - Libre

    Condition

    Excellent

    Purchased

    12/04/2025

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