Seller reviews, items and info

Approved seller with 3.4/5 Stars ratingTrusted on Back Market for

Overall rating

12 verified reviews

Rating details

  • Overall performance

    3.7/5

  • Appearance

    3.8/5

  • Accessories

    3.4/5

  • Battery

    2.9/5

  • Lens & Camera

    3.8/5

  • Packaging

    4/5

  • Shipping

    4.1/5

Reviews

  • Soungalo D.

    Verified purchase

    Reviewed 19/02/2024, France.

    After a week of use, I can say that my iPhone 12 Pro Max 256GB perfect condition, is really at the top, no problem and the battery holds a lot. All in all I really like it and I strongly recommend back market (with new battery and charger 👌). Thank you.

    Translated from French


    Condition

    Excellent

    Purchased

    03/02/2024

  • Charlotte L.

    Verified purchase

    Reviewed 12/04/2024, France.

    Hello, happy to date and I hope it will continue! I report a bug that I hope will not happen again but the phone at one point stopped working at the touch level I had to restart by force and everything worked again ....

    Translated from French


    Condition

    Good

    Purchased

    01/03/2024

  • Vicente C.

    Verified purchase

    Reviewed 24/03/2024, Spain.

    As with previous purchases, everything was correct and as expected. Quick delivery and expectations met. Thank you, team.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    13/03/2024

  • Stéphanie G.

    Verified purchase

    Reviewed 13/03/2024, France.

    Phone with photo optics problem and 76% battery capacity. Returned to vendor for repair. Phone returned with only the photo problem resolved. No communication from the seller, ReStore Vichy. Phone returned again and refund received. Several weeks lost, time spent emptying the phone, sending and receiving Chronopost. Backmarket does not check the quality of the products and has no way of monitoring what the seller is doing. Backmarket made no commercial gesture to allow me to buy an equivalent phone from another seller, as the discount I had initially received was not renewed... In short, I regret this experience and would not recommend Backmarket. I bought a reconditioned phone elsewhere

    Translated from French


    Condition

    Good

    Purchased

    19/02/2024

  • Mathieu D.

    Verified purchase

    Reviewed 28/02/2024, France.

    No new battery although I pressed to have it and screen not that of apple therefore an error message is displayed. Then the iPhone arrived with a lot of dust, even though it hadn't been washed.

    Translated from French


    Condition

    Excellent

    Purchased

    12/02/2024

  • Bernadette C.

    Verified purchase

    Reviewed 19/02/2024, France.

    Thank you, it matches my

    Translated from French


    Condition

    Excellent

    Purchased

    02/02/2024

  • Cyril L.

    Verified purchase

    Reviewed 25/02/2024, France.

    Very good fast delivery and compliant product

    Translated from French


    Condition

    Excellent

    Purchased

    03/02/2024

  • Jonathan S.

    Verified purchase

    Reviewed 23/02/2024, France.

    WCoucou r

    Translated from French


    Condition

    Good

    Purchased

    20/02/2024

  • Iker R.

    Verified purchase

    Reviewed 22/02/2024, Spain.

    came 86 percent dead super fast and the screen is not original.

    Translated from Spanish


    Condition

    Good

    Purchased

    20/02/2024

  • Paul S.

    Verified purchase

    Reviewed 14/02/2024, France.

    Why don't I have the plug that goes with my charger? Thank you for your feedback

    Translated from French


    Condition

    Fair

    Purchased

    06/02/2024

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