Seller reviews, items and info

Approved seller with 3.4/5 Stars ratingTrusted on Back Market for

Overall rating

51 verified reviews

Rating details

  • Overall performance

    3.1/5

  • Appearance

    3.3/5

  • Accessories

    3.2/5

  • Battery

    3.2/5

  • Lens & Camera

    3.6/5

  • Packaging

    3.8/5

  • Shipping

    3.9/5

Reviews

  • Desbois M.

    Verified

    Reviewed 09/12/2023, France.

    I bought an iPhone 11 on 02/03/2023, in perfect condition, nothing to say, I'm starting the reconditioning again. I felt like I was buying a brand new iPhone from Black Market, they're top notch.

    Translated from French

    iPhone 11 64 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    03/02/2023

  • Ludivine B.

    Verified

    Reviewed 06/06/2023, France.

    Excellent, I already know this tablet that I used before but unfortunately it fell from shock. For the first time, I ordered the same tablet on this site as a refurbished one, and it's really good as new. I'm really happy, and what's more, it saves the environment. Thank you and well done!

    Translated from French

    Galaxy Tab S4 64GB - Noir - WiFi + 4G

    Condition

    Excellent

    Purchased

    20/05/2023

  • Emilie D.

    Verified

    Reviewed 28/07/2023, France.

    After a long hesitation, because it is the first time that I buy reconditioned ... Well, I'm delighted! The shell is in perfect condition and the phone works. I've had it for a month. Battery that holds a charge. In short, go for it!

    Translated from French

    Galaxy A52 5G 128 Go - Bleu - Débloqué

    Condition

    Fair

    Purchased

    02/07/2023

  • Manuel T.

    Verified

    Reviewed 26/05/2023, Spain.

    Opinion about S20 FE 5G Dual SIM. The phone is impeccable. I recommend the "Excellent" option for buyers who want to avoid any defects in the terminal. I've had the model for a week now and the performance is optimal. The battery could last a little longer. It lasts on average a day and a half. I believe that this drawback is not the fault of the handset, but of Samsung. A very good buy overall.

    Translated from Spanish

    Galaxy S20 FE 5G 128GB - Azul Oscuro - Libre

    Condition

    Excellent

    Purchased

    13/05/2023

  • Ana P.

    Verified

    Reviewed 14/06/2023, Spain.

    Everything goes super well, battery, not a scratch, except the sides that if you notice a pelin that is not new. That if, I do not know why it cost him to make the Face ID, and sometimes it is slow and does not detect my face well. But I'm super happy

    Translated from Spanish

    iPhone X 256GB - Plata - Libre

    Condition

    Fair

    Purchased

    12/06/2023

  • Théo F.

    Verified

    Reviewed 16/08/2023, France.

    I received my phone, an iPhone 13, and at first everything worked perfectly. After 4 months, a component of my phone began to burn inside the phone and burned the screen at the same time. I sent it back for a screen replacement under warranty, and it replaced the screen with one of very poor quality (poor colour, poor brightness, etc.). After that I realised that the phone was overheating enormously, especially when charging, and an overheating message appeared every time. So I sent the phone back several times (3 times) to ask for a refund, but each time the seller sent it back without any change or refund. At the end of the 3rd return I noticed that the seller was saying that my phone had taken on water in order to blow the warranty and therefore get rid of my phone. He sent proof to BackMarket because he had added water to my phone himself. So now I have a phone with numerous problems and I can't do anything about it. I strongly advise against this seller: "PommeCare" who does a very poor job and I'm not the only one to whom this has happened. Thank you

    Translated from French

    iPhone 13 128 Go - Rouge - Débloqué

    Condition

    Fair

    Purchased

    25/02/2023

  • Uwe M.

    Verified

    Reviewed 13/08/2023, Germany.

    Good communication and speedy shipping. Unfortunately, the battery of my OP 9 pro runs out quickly. Otherwise, the condition of the phone is very good on the outside.

    Translated from German

    OnePlus 9 Pro 128GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Purchased

    31/07/2023

  • Apolline N.

    Verified

    Reviewed 31/05/2023, France.

    It was very complicated to receive this phone. I had originally ordered the white Iphone 11 in "perfect condition" only to receive a black Iphone 11 in "very good condition" two or three weeks later. Fortunately I received very good communication from Back Market and a partial refund for the exchange. Apart from that, the phone works 'well', but the microphone and battery often go wrong, which is a shame. Photos taken with the front camera are blurry too, as if the lens had been damaged.

    Translated from French

    iPhone 11 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Purchased

    24/03/2023

  • Ana F.

    Verified

    Reviewed 13/09/2023, Spain.

    Hello, I have not been able to get in touch. We have been away. I need you to change my phone number. When can you come and pick it up please. Best regards and g

    Translated from Spanish

    iPhone X 256GB - Gris Espacial - Libre

    Condition

    Fair

    Purchased

    31/05/2023

  • Erdal Y.

    Verified

    Reviewed 25/06/2023, Germany.

    Had problems with switching on, had to switch the device on with Press the volume up button and release it again immediately. Press the volume down button and release it again immediately. Press and hold the side button until the Apple logo appears. Then it will work

    Translated from German

    iPhone 11 Pro 64GB - Nachtgrün - Ohne Vertrag

    Condition

    Excellent

    Purchased

    10/06/2023

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