Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

2,448 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    4/5

  • Battery

    3.9/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Mohssine E.

    Verified

    Reviewed 25/08/2025, France.

    Very good device, much improved compared to my old Z FOLD 3 where you get more of the V shape when closing, the phone is less high but wider, which makes the outer screen look more like a normal phone and in tablet mode, it is larger.

    Translated from French


    Condition

    Good

    Purchased

    15/08/2025

  • Frédéric R.

    Verified

    Reviewed 20/10/2025, France.

    I love it, it works like a charm, I don't regret my purchase from Back Market, and thank you again.

    Translated from French


    Condition

    Fair

    Purchased

    08/10/2025

  • Fanny B.

    Verified

    Reviewed 12/03/2025, France.

    I was sceptical about buying refurbished but my first experience was perfect! A great saving on the purchase of my Google Pixel 8 pro! It arrived very quickly and in the condition advertised. I'm very satisfied!

    Translated from French


    Condition

    Good

    Purchased

    25/02/2025

  • Morgan R.

    Verified

    Reviewed 01/06/2025, France.

    I was rather wary of online refurbishing. But I was pleasantly surprised. Delivery was very quick (only a few days), and the product was exactly as advertised. I'd definitely recommend it.

    Translated from French


    Condition

    Good

    Purchased

    21/05/2025

  • Renate H.

    Verified

    Reviewed 24/02/2025, Germany.

    The IPhone 13 is great, if you didn't know any better you'd think it was new. Ordering and despatch all went smoothly and quickly. I am very satisfied and am happy to recommend Back Market to others.

    Translated from German


    Condition

    Excellent

    Purchased

    08/02/2025

  • Hans M.

    Verified

    Reviewed 09/02/2025, Netherlands.

    Ordered iPhone 15 and received it 2 days later via post.co.uk. All went according to plan. Ordered with new battery. It works fine. I immediately added a matching case with screen plastic and that also went fine, with cleaning wipes delivered with it. Thoroughly satisfied so far.

    Translated from Dutch


    Condition

    Fair

    Purchased

    28/01/2025

  • Vincenzo S.

    Verified

    Reviewed 11/11/2024, Italy.

    I took the iPad in the use condition classified as "Good" but except for a few small scratches on the display, almost imperceptible, the product looks like new. Battery use status 90%: very good. I am very satisfied with this purchase.

    Translated from Italian


    Condition

    Fair

    Purchased

    27/10/2024

  • Nicolas M.

    Verified

    Reviewed 12/10/2025, France.

    Very satisfied !!! The parcel arrived damaged but the Apple Watch was so covered in bubble wrap that it could not have been damaged! It's in great condition! The only thing to improve would be the cleaning of the product which was not optimal!

    Translated from French


    Condition

    Excellent

    Purchased

    04/10/2025

  • Charles T.

    Verified

    Reviewed 05/02/2025, France.

    Back Market review - iPhone 15 Pro Max (Premium condition) I ordered an iPhone 15 Pro Max in Premium condition and, as I couldn't find many detailed reviews before my purchase, I'll try to give a full feedback. Unfortunately it is impossible to attach photos. 👉 If you don't have time to read everything: I highly recommend Premium condition. 📦 Delivery Fast shipping: ordered on Monday, received on Tuesday. 📱 Phone quality (Premium status). All Premium status commitments have been met: ✅ Screen: No scratches. ✅ Shell: No cracks, or even micro-scratches. The phone looked as good as new, as if it had never been used. Battery: Over 90% capacity (in my case, 97% and 246 cycles). ✅ Components: Checked with 3uTools, the battery and screen are original. So their commitment to 100% original hardware seems genuine. ➕ A little personal note: My iPhone was manufactured in December 2023 and its first activation was in January 2024, so it was still under Apple's warranty when I received it (for 5 days). ⚠️ Small downsides 🔹 Cleanliness: A crumb stuck in the front speaker. A bit of dirt around the photo lenses. 👉 Nothing dramatic, everything was cleanable, but it affected my first impression. 🔹 System update: Phone was not updated on receipt. First day of use: a bug where the iPhone indicated "No SIM" during use and spontaneously. Once the update was done, no more problems. 🏆 Conclusion 💯 I would recommend the Premium status on Back Market to 200%! The phone is impeccable, all the parts seem to be original, and apart from a little cleaning to be expected in my case, it's an excellent alternative to new. 🚀

    Translated from French


    Condition

    Premium

    Purchased

    17/01/2025

  • Christophe Q.

    Verified

    Reviewed 10/11/2025, France.

    The first phone had a problem. They sent me a second one which works very well. But I had to manage to send the first phone back, as I'm disabled with reduced mobility, which is why I buy on the internet + home delivery. I asked for an extra 48 hours but was refused, and they threatened to take an extra €333 off my card, even though I said I didn't have anyone to deliver the phone before Tuesday. In the end you accepted the return with a 48 hour delay but I find that lacking in humanism, it was so simple to give me 48 hours, I wouldn't have had sleepless nights during those days for fear of having 333€ taken from my 700€ income. It's a small thing to do that to people, very small.

    Translated from French


    Condition

    Fair

    Purchased

    05/11/2025

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