NLR

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

25,841 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Ludovic B.

    Verified purchase

    Reviewed 24/12/2025, France.

    It's really a great laptop fluid complete the top really do not look like it is reconditioned I do not regret my purchase.

    Translated from French

    Dell Latitude 5400 14" Core i5 1.6 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    07/12/2025

  • Abdellah S.

    Verified purchase

    Reviewed 22/12/2025, France.

    For a refurbished product, it's perfect. No impact, works really well and the packaging is excellent.

    Translated from French

    Dell Latitude 5400 14" Core i5 1.6 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    08/12/2025

  • Andressa F.

    Verified purchase

    Reviewed 13/11/2025, France.

    I chose the 'perfect' condition and the camera was indeed in very good condition. There was just a small eraser at the bottom that didn't show up, but there were no visible scratches on the device. I was able to check the battery, and it seems to be in good condition. It's not new, but it holds a charge well. The battery life, compared with a new one, is slightly less, but I bought it for courses. It still lasts me 5 to 6 hours of lessons. I bought an external battery to charge it and it works very well. The only criticism is that I had specifically asked for an AZERTY keyboard because I'm in France. The keyboard is AZERTY, but I think it's a Quebec AZERTY, so some keys are not in the same place. The first time I used it, I had some bugs. I recommend that if you have a key like that, you program "Québécois français" or whatever in the keyboard settings, otherwise you'll get a lot of bugs. Another thing, when it arrived, the battery only charged to 50% and no more. I didn't want to send it back because it would take 12 days and I'd bought it because I needed it urgently. What's more, I wasn't able to send an e-mail or make a phone call, which was really annoying. The only thing I was offered was a refund or to send the device back. When I looked it up on the internet, I discovered that this was something that repairers do to fix the computer and keep the battery life going. So I asked ChatGPT how to disable this function and now it works fine. But a simple email reply would have sufficed and I would have saved myself a lot of stress trying to work out what was wrong. I got this computer because I didn't have a big budget and I'd bought a PC. That PC, with the same budget, didn't even last a year and what's more it wasn't repairable. I had to buy another one in a hurry with the same budget. So I decided to get a better one, but second-hand. And so far, I don't regret my choice. It's light, so I can work in class, on the train, and so on. It's beautiful and as good as new. Oh, and another thing, I wasn't expecting it but it's grey, unlike the photo which shows it in black, but I think that's rather nice. In any case, don't be fooled by the colour of the photo.

    Translated from French

    Microsoft Surface Laptop 3 13" Core i5 1.2 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Excellent

    Purchased

    18/10/2025

  • Maxime V.

    Verified purchase

    Reviewed 05/11/2025, France.

    Ordered Monday arrived today, nothing to say for the delivery! I am very pleased with the quality of the product and the service. The problem is the charger which is all "twisted". I'd give it a 5* depending on the after-sales service.

    Translated from French

    Lenovo ThinkPad X1 Carbon G8 14" Core i7 1.8 GHz - SSD 1 To - 16 Go AZERTY - Français

    Condition

    Good

    Purchased

    03/11/2025

  • Florian M.

    Verified purchase

    Reviewed 21/09/2025, France.

    Everything was fine the pc is perfect apart from the faulty charger which doesn't charge my battery as I have a universal charger which works with my bios I didn't return my order as I absolutely need a laptop and I think it's great nevertheless if we can exchange the charger that's great.

    Translated from French

    Dell Latitude 5590 15" Core i5 1.7 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Good

    Purchased

    08/09/2025

  • Gérard P.

    Verified purchase

    Reviewed 21/08/2025, France.

    Provisionally satisfied while waiting for the system to work over time

    Translated from French

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    07/08/2025

  • David C.

    Verified purchase

    Reviewed 14/08/2025, France.

    well received thank you very much

    Translated from French

    Google Pixel 8a 128 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    12/08/2025

  • Helena D.

    Verified purchase

    Reviewed 10/06/2025, France.

    Top, after having many problems with the purchase of iPhone on backmarket, I fell on a very meticulous retailer! This iPhone that I bought as a spare works even better than the iPhone 14 pro which cost me 5 times more! The only downside is the battery which is not recognised as an original part and the fact that it drains quickly.

    Translated from French

    iPhone SE (2020) 64 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    16/05/2025

  • Gérard M.

    Verified purchase

    Reviewed 28/11/2024, France.

    Very good. The service is fast, which is good when you no longer have a PC. The machine is in perfect condition, very well protected in its box. Everything works very well. Just a suggestion: could you specify which OS version you're talking about in your adverts (Windows 10 or 11 for example). Otherwise it's perfect. I'll be back.

    Translated from French

    HP ProBook 650 G2 15" Core i5 2.4 GHz - SSD 512 Go - 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    10/11/2024

  • Bruno D.

    Verified purchase

    Reviewed 12/10/2024, Belgium.

    fast, impeccable delivery in secure packaging. power cable included. I bought the computer under the name "correct", but it is impeccable, like new! the battery is very good, lasts a few hours, satisfied knowing that I buy "second hand". Really super satisfied...

    Translated from French

    Dell Latitude 5400 14" Core i5 1.6 GHz - Ssd 256 Go RAM 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    11/09/2024

357 products