NLR

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

25,841 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Sébastien L.

    Verified purchase

    Reviewed 24/11/2025, France.

    Complete device for my practice. Works perfectly. Secure delivery and superbly packaged. For a reconditioned product, I can only recommend it. Thank you very much.

    Translated from French


    Condition

    Fair

    Purchased

    10/11/2025

  • Catherine C.

    Verified purchase

    Reviewed 20/10/2025, France.

    The computer is in very good condition and works perfectly. The only small drawback is that it's a French AZERTY keyboard, but it's Belgian, so the special characters are placed differently. But that's a detail I'll easily get used to!

    Translated from French


    Condition

    Excellent

    Purchased

    03/10/2025

  • Frédéric M.

    Verified purchase

    Reviewed 15/08/2023, France.

    A Galaxy S20 5G dual SIM (with an International/European part number SM-G981B/DS) in "very good condition" as advertised and paid just over €300: I'm really happy! When you consider that this model was sold new for just over €1,000, that's great. In detail: no scratches, no traces of impact, perfect screen, glass back too. I've been using it for 1 week and haven't noticed any problems. Good 5G reception, GPS, audio, camera, super-fast interface, everything works perfectly. It's a nice change from my Galaxy S7. I don't have a box, I use the phone's connection sharing to give my computer, TV, etc. access to the internet. Well, 5G really is faster! Internet browsing from my computer is amazing. Given the perfect condition of the phone (it looks like it's NEW!), I'd like to recommend the refurbisher NLR (near Montpellier). Well, there's always a 'good': the battery life is a bit short, but that's OK (there's another 'good', but it's a good 'good' :-)), nothing surprising for this Samsung model, and it's not a problem as it charges very quickly. And hey... 300 € only! Thanks for that!

    Translated from French


    Condition

    Excellent

    Purchased

    04/08/2023

  • Robert L.

    Verified purchase

    Reviewed 13/04/2026, France.

    Perfect condition, nothing to say about the exterior. However, there was a big problem with the keyboard. The numeric keys at the top have different values. All the @#{[^{} signs are mixed up, out of place. My daughter and I had to fight to find the @. And things haven't gone back to normal: you have to remember that some keys have a different function to the one displayed. This makes life very difficult and adds a negative touch to a beautiful device.

    Translated from French


    Condition

    Fair

    Purchased

    28/03/2026

  • Gerard D.

    Verified purchase

    Reviewed 06/04/2026, France.

    The computer did arrive, in excellent time, but I noticed straight away that there was an error with the connections, which surprised me a little. I would like to point out, however, that Back Market reacted quickly and professionally by giving me a £25 voucher, which I appreciate. On the other hand, I'm still having problems with the keyboard. The device was presented as being in French AZERTY, but in practice, the configuration doesn't really correspond, and setting it up is complicated, which means it's hard to use on a daily basis. So I have mixed feelings about this purchase: the customer service was up to scratch, but the product didn't quite live up to my expectations. Thank you in advance for your feedback.

    Translated from French


    Condition

    Fair

    Purchased

    27/03/2026

  • Otto H.

    Verified purchase

    Reviewed 01/04/2026, Germany.

    At first I could not start the device and could not set it up. - (missing code) The codes supplied did not work! I already wanted to return the device. But after two or three restarts and a reset to factory settings (virus caught) and then setting it up again, the device is now running perfectly.

    Translated from German


    Condition

    Excellent

    Purchased

    27/03/2026

  • Louis F.

    Verified purchase

    Reviewed 29/03/2026, France.

    It's good, but contrary to what was said on the advert, the keyboard isn't a French AZERTY but a Belgian AZERTY, so there are quite a few differences in the way punctuation and special characters are placed.

    Translated from French


    Condition

    Fair

    Purchased

    19/03/2026

  • Mathieu N.

    Verified purchase

    Reviewed 27/03/2026, France.

    There are no problems with the device 👍. I am really satisfied considering the price (not expensive at all 😊💰). If I should make one comment: 🤔 - Some keys on the keyboard are not the right ones physically ⌨️. - The computer has cleaning marks on the top, so I can't get it to go.

    Translated from French


    Condition

    Good

    Purchased

    12/03/2026

  • Mickael S.

    Verified purchase

    Reviewed 14/10/2025, France.

    The equipment ordered works perfectly, received on time and in perfect packaging, however the PC does not completely correspond to the description. I ordered a filter PC with a French azerty keyboard, but it ended up being in Belgian azerty. What's more, the description of the connections doesn't match either. It was stated that the PC had an Ethernet socket when it didn't, which is a bit annoying for a PC ordered for teleworking.

    Translated from French


    Condition

    Excellent

    Purchased

    01/10/2025

  • Elske H.

    Verified purchase

    Reviewed 01/09/2025, Netherlands.

    I am happy with my device, everything went smoothly, very satisfied! Super cool to be able to buy refurbished phone! Good for the world and good for my wallet.

    Translated from Dutch


    Condition

    Fair

    Purchased

    16/08/2025

357 products