Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for

Overall rating

1,847 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Martin T.

    Verified purchase

    Reviewed 03/11/2025, Austria.

    "Excellent condition", well packaged, delivered (very) quickly and all at a great price! Actually a smooth 5* ...but 3x Android OS or firmware upgrade in a row until you can really put it into operation is quite a lot and would actually have given a 1/2* deduction... which I have now rounded up again ;) Gladly again!

    Translated from German

    Galaxy Xcover 5 64GB - Schwarz - Ohne Vertrag

    Condition

    Excellent

    Purchased

    21/10/2025

  • Maëlle modestie firmine J.

    Verified purchase

    Reviewed 09/12/2024, France.

    Hi, I'm really happy with my order. Thanks again and very kind of you.

    Translated from French

    iPhone XR 64 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    05/12/2024

  • Marco R.

    Verified purchase

    Reviewed 07/02/2024, Germany.

    After an iPad 3 months ago, an iPhone 12 Pro 2 months ago and now an Apple Watch 8th generation. All 3 devices ordered in excellent condition. The Apple Watch arrived within 40 hours of ordering. New wristband, new charging cable. Top! But now to the watch: no signs of use, looks like new. A real stunner. I would order from Back Market again and again and can recommend this shop to anyone without reservation. It's good for the environment and the devices are as good as described. Communication is super competent and friendly.

    Translated from German

    Apple Watch Series 8 (2022) GPS 45 mm - Aluminium Mitternacht - Sportarmband Schwarz

    Condition

    Excellent

    Purchased

    04/02/2024

  • Magda K.

    Verified purchase

    Reviewed 23/11/2025, Netherlands.

    Great device, I had a similar phone before. So I am very happy with a new version.

    Translated from Dutch

    Caterpillar CAT S42 32GB - Zwart - Simlockvrij

    Condition

    Excellent

    Purchased

    11/11/2025

  • Jose ramon M.

    Verified purchase

    Reviewed 05/10/2025, Spain.

    It works well, but for the price I paid I expected a 100% battery and it only reached 83% of its capacity. I was disappointed at this point after paying more than 500 euros for a 13.

    Translated from Spanish

    iPhone 13 Pro 512GB - Grafito - Libre

    Condition

    Fair

    Purchased

    23/09/2025

  • Jorge T.

    Verified purchase

    Reviewed 03/09/2025, Spain.

    So far (1 day) everything has been excellent. Still not a single complaint. I will continue to report in the following months but this is the third phone I've bought from them.... which says something....

    Translated from Spanish

    Galaxy Z Fold7 512GB - Negro - Libre

    Condition

    Excellent

    Purchased

    29/08/2025

  • Audrey C.

    Verified purchase

    Reviewed 08/12/2024, France.

    Hello, the product complies, however I had to use a VOUCHER for this purchase because the phone purchased in January 2024 and under warranty was not repairable. PROBLEM: the pat voucher payment method was not possible. I emailed backmarket-eu@bolttech.eu to find out if they had a solution, and they told me that I had to check with you. The voucher was for 121.58 euros: INSURANCE_1280713_51c37efbeded19af. REF : BMFR - CLBAM354941. What should I do? Can you refund me? Thank you

    Translated from French

    iPhone 11 128 Go - Noir - Débloqué

    Condition

    Good

    Purchased

    27/11/2024

  • Tina H.

    Verified purchase

    Reviewed 15/04/2024, Germany.

    I had to return an absolutely great iPhone because it was too big for my mum. Completely uncomplicated and quick and clear return. I am delighted! I can only recommend Back Market. If only other providers were as uncomplicated and self-explanatory. I couldn't really judge the camera and battery as I hadn't used them.

    Translated from German

    iPhone 11 128GB - Violett - Ohne Vertrag

    Condition

    Excellent

    Purchased

    01/04/2024

  • Nicolas martin L.

    Verified purchase

    Reviewed 29/03/2024, Spain.

    Good morning and sorry for the delay, I just wanted to test the iphone for a few weeks to see how it performed. So far so good! It was a gift and I haven't received any complaints 😀 I'll keep it in mind for future purchases. Will keep this in mind for future purchases. Good Easter Thank you very much.

    Translated from Spanish

    iPhone 13 128GB - Rosa - Libre

    Condition

    Excellent

    Purchased

    26/02/2024

  • Manon F.

    Verified purchase

    Reviewed 13/07/2025, France.

    My first Back Market experience and certainly not my last! I'm really delighted, the iPad is impeccable and arrived in two days!

    Translated from French

    iPad Pro 12.9" (2020) 4e génération 256 Go - WiFi + 4G - Gris Sidéral

    Condition

    Excellent

    Purchased

    30/06/2025

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