Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,301 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Daniel C.

    Verified

    Reviewed 12/08/2023, Ireland.

    The phone was not in good condition. It arrived with a black dot on the screen - any phone being sold as 'good' should have a flawless screen. Anyway, that was the least of it, the phone was completely broken, It would randomly turn off and on. The seller Animus wasted my time by trying to fix it, did absolutely nothing to the phone (didn't even replace the battery for a battery fault) and sent me back my broken phone. Avoid back market completely, they don't vet their suppliers.

    iPhone 12 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    27/01/2023

  • Niamh D.

    Verified

    Reviewed 23/05/2022, Ireland.

    Excellent quality, excellent customer service and extremely fast delivery…would definitely recommend Back Market 😊

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    09/05/2022

  • Tim R.

    Verified

    Reviewed 08/12/2021, Ireland.

    I bought a phone from back market and paid for 2 day express delivery. What followed was a litany of failure, misunderstanding, and misinformation. 3 weeks later I was sure the phone had been lost in transit and ordered another, only to have the phone turn up a month late. Now, back market will provide documentation required for a return - they do not understand international customs and refuse to ring DHL and find out what is actually required to return the parcel. I have never come across such a poor service or such hopeless customer support. Buy from back market at your peril!

    Google Pixel 4 64 GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    30/10/2021

  • Denis G.

    Verified

    Reviewed 22/10/2021, Ireland.

    like new, perfect condition could have ask for anything better

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/10/2021

  • Paul L.

    Verified

    Reviewed 23/06/2021, Ireland.

    Great service Greg,would recommend back market.love pixel 3 refurbished phone,like new.

    Google Pixel 3 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/06/2021

  • Sandrine A.

    Verified

    Reviewed 09/04/2023, France.

    My Ipad is as good as new, it's a pleasure to use and I'm really pleased to have bought it through your site and I know I'll be back because the products you sell are of a high quality.

    Translated from French

    iPad 10.2" (2021) 9e génération 64 Go - WiFi - Gris Sidéral

    Condition

    Excellent

    Purchased

    27/03/2023

  • Farid L.

    Verified

    Reviewed 16/05/2023, Spain.

    Product in excellent condition, arrived on time, I ordered it in this "Very Good" and it seemed in excellent condition, not a single scratch, battery with 100% health, arrived with two charging cables and protective glass, I waited about two months before rating so I could analyze it thoroughly and give a more honest answer. I would honestly buy from this seller again.

    Translated from Spanish

    iPhone SE (2020) 128GB - Blanco - Libre

    Condition

    Good

    Purchased

    04/03/2023

  • Nathan G.

    Verified

    Reviewed 17/07/2022, France.

    The purchase of my IPhone 12 is my second purchase of a refurbished smartphone. Just like the first one, fast shipping, smartphone well within the "perfect condition" category, no scratches and works very well. No signs that it is a refurbished one. I recommend it!

    Translated from French

    iPhone 12 128 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    04/07/2022

  • Sebastián Q.

    Verified

    Reviewed 25/03/2022, Spain.

    I was very reluctant to buy reconditioned phones, but I was pleasantly surprised I bought an iPhone xr in excellent condition and aesthetically it looks like you're taking it out of the box brand new without a scratch or any mark I just have to check the condition of the battery because it arrived yesterday otherwise perfect, the reconditioner I give a 10 I made a new charger, a detail on their part, I will surely repeat.

    Translated from Spanish

    iPhone XR 128GB - Blanco - Libre

    Condition

    Excellent

    Purchased

    19/03/2022

  • Zinddin L.

    Verified

    Reviewed 10/04/2023, Spain.

    The screen is well glued and no cracks are visible, however the edges make a strange noise when I press the home button. Otherwise very satisfied. Appearance almost in perfect condition. It runs fast and hardly ever crashes.

    Translated from Spanish

    iPhone 8 256GB - Oro - Libre

    Condition

    Good

    Purchased

    30/11/2022

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