Zwapa Mobile's customer reviews

Overall rating

3,429 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Claire W.

    Verified

    Reviewed 27/07/2025, Ireland.

    Delighted with the phone!! It's quite similar to my previous phone so I have had no issues. Thanks!

    Condition

    Excellent

    Purchased

    15/07/2025

  • Abdoulaye N.

    Verified

    Reviewed 14/04/2024, Ireland.

    As described. Received it on time. Happy with the order. Thanks.

    Condition

    Fair

    Purchased

    28/03/2024

  • Kate D.

    Verified

    Reviewed 25/06/2022, Ireland.

    Really happy with my purchase - fast delivery and in great condition. It's my first refurb phone and will definitely purchase from Back Market again.

    Condition

    Good

    Purchased

    15/06/2022

  • Eva B.

    Verified

    Reviewed 22/02/2022, Ireland.

    Everything is perfect

    Condition

    Excellent

    Purchased

    17/02/2022

  • Russell A.

    Verified

    Reviewed 05/05/2021, Ireland.

    Delivery speed was amazing. No issues with the device so far. Really

    Condition

    Excellent

    Purchased

    26/04/2021

  • Muriel B.

    Verified

    Reviewed 16/06/2025, France.

    I've been ordering refurbished items from Backmarket for many years. I needed a second smartphone for my business line. As an Apple fan, I naturally looked for a refurbished iPhone, knowing that a simple 64GB iPhone 11 was more than enough. I found what I was looking for with a smartphone in perfect condition, and even better than the one the seller had given me... In short, I'm still satisfied.

    Translated from French


    Condition

    Fair

    Purchased

    13/06/2025

  • Jorge P.

    Verified

    Reviewed 02/06/2025, Spain.

    it is amazing I recommend it super in good condition when it comes out and gives you different options the truth is that there is not much difference because they are all of excellent quality thank you very much I would never buy a new mobile phone again I will buy them all through this medium

    Translated from Spanish


    Condition

    Good

    Purchased

    29/05/2025

  • Dominique B.

    Verified

    Reviewed 07/03/2025, France.

    There's not much to add to what we already know about this iPhone 15 Pro Max. It's exactly what I expected. Ordered on Monday before noon, received the next day at 12.30pm! For a device that came from Madrid, that's quite an achievement. As for the other times, everything went well, I have confidence in Back Market and its reconditioners.

    Translated from French


    Condition

    Excellent

    Purchased

    25/02/2025

  • Océaneocéane D.

    Verified

    Reviewed 16/03/2025, France.

    Very fast delivery! I didn't take the best condition smartphone and yet it arrived ni-ckel. Before receiving the email asking for my opinion, I had totally forgotten that I had bought it refurbished, that's saying ahah. In short, this is my second purchase in a few years from Back Market and I recommend it with my eyes closed when it comes to mobile phones!

    Translated from French


    Condition

    Excellent

    Purchased

    04/03/2025

  • Lois E.

    Verified

    Reviewed 27/05/2025, Spain.

    Everything very fast, I had ordered it on a Saturday and on Tuesday it was already at home. Well whitewashed and protected. I chose an IPhone 15 Pro Max 256, in "excellent" condition. Battery 96%, no scratches or marks. Everything perfect.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    24/05/2025