Customer reviews

328 verified reviews in the last 24 months.

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  • A

    Alison M.

    Purchased on the 22 October 2024

    Verified purchase

    Prompt delivery 👍🏻 Excellent communication 👍🏻 I was recommended Back Market to buy the iPad from as I didn’t want to spend a lot money on one, but was a little sceptical about buying a refurbished item. I am genuinely so pleased with it, you would think it was a new one. I would definitely recommend Back Market and would use again.

    Item

    iPad 10.2" (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 7 November 2024

  • P

    Peter M.

    Purchased on the 9 January 2025

    Verified purchase

    Excellent service value for monies with a speedy delivery. The dell latitude was in pristine condition looked brand new. Windows 11 installed successfully.

    Item

    Dell Latitude 3190 11-inch Celeron N4120 - SSD 128 GB - 4GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 13 January 2025

  • D

    Diane B.

    Purchased on the 7 January 2024

    Verified purchase

    Early days but seems quite good so far. The refurbished model doesn't have the same range of settings (eg on languages/ keyboards and one or two other things) as my own phone of same model but I like this company"s sensible reuse/ recycling policy so I"m keen to support.

    Item

    Galaxy S7 edge 32GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 21 January 2024

  • J

    Joan J.

    Purchased on the 15 December 2023

    Verified purchase

    This was a gift for a family member which I tried briefly before gifting on C Day I was very pleased. Back Market was recommended to me & 1st time I’ve bought reconditioned. The recipient was very happy with it too.

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 31 December 2023

  • S

    Shariar chowdhury A.

    Purchased on the 13 July 2024

    Verified purchase

    I recently purchased a refurbished iPad 9th generation, and I couldn’t be more thrilled with my decision. From the moment I unboxed it, the iPad looked and felt brand new. The screen is immaculate, and there isn’t a single scratch or blemish to be found. The performance is outstanding, handling all my apps and multitasking needs effortlessly. Battery life is excellent, lasting me through the entire day with ease. Given the cost savings compared to a brand new unit, this refurbished iPad is an absolute steal. Highly recommended for anyone looking for a high-quality tablet at a great price!

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 20 July 2024

  • J

    Jonathan H.

    Purchased on the 3 November 2024

    Verified purchase

    Very happy with the products and service. Although one item needed to be returned with an issue the process of doing that is simple. The communication about what’s happening is clear and the replacement item came back extremely quickly. As far as I can tell from initial set up the iPads are in good working order and meet the standard as described. These will be presents for my kids at Christmas this year and am excited to see their reaction.

    Item

    iPad 10.2" (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 16 November 2024

  • A

    Anthony H.

    Purchased on the 8 April 2024

    Verified purchase

    I had two personal recommendations of Back Market so I decided to give the company a try as my old Samsung (only 5 years old) was giving me problems. The service I received from Back Market was very good and I'm now very happy with my Samsung Galaxy S22 5G 128GB.

    Item

    Galaxy S22 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 24 April 2024

  • S

    Safeena H.

    Purchased on the 8 July 2025

    Verified purchase

    First time I have ordered from this site and all went brilliantly no issues quick delivery and Ipad as described great for the kids to use!

    Item

    iPad 9.7" (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 23 July 2025

  • C

    Colin N.

    Purchased on the 5 December 2024

    Verified purchase

    Initially unsure about purchasing a refurbished phone, this however was totally unnecessary. The phone itself and service from Back Market was first class.

    Item

    Galaxy A55 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 22 December 2024

  • C

    Clive A.

    Purchased on the 13 October 2023

    Verified purchase

    Reconditioned Samsung A5 2017 arrived within a few days of placing order. Phone in very good condition. Excellent service all round. Would definitely recommend Back Market to anyone looking to purchase a phone at a very reasonable price

    Item

    Galaxy A5 (2017) 32GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 1 November 2023