Customer reviews

Overall rating

1,873 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Gemma H.

    Verified

    Reviewed 17/12/2024, Ireland.

    I can't get over how helpful the customer service was, every little quim n me worrying where it is, they didn't falter and helped me.. will definitely buy again.. fantastic items,like new 🙌

    Condition

    Fair

    Purchased

    03/12/2024

  • Fernando A.

    Verified

    Reviewed 06/04/2025, Ireland.

    Device received on time, in good condition with small scratches on the bottom but understandable as it is a used item. Overall a positive experience.

    Condition

    Good

    Purchased

    22/03/2025

  • Raymond T.

    Verified

    Reviewed 07/03/2024, Ireland.

    Thanks for your help the iPad arrived

    Condition

    Excellent

    Purchased

    21/02/2024

  • Clive B.

    Verified

    Reviewed 19/01/2025, Ireland.

    It's an iPad, what do want me to say?

    Condition

    Fair

    Purchased

    31/12/2024

  • Metin B.

    Verified

    Reviewed 07/11/2024, France.

    Just like the Apple Pencil, the iPad arrived as delivered, in mint condition, no scratches or impacts present. However, I have noticed that when the screen is dark, one pixel remains blue, but that doesn't bother me that much, I prefer to notify it in case it gets worse.

    Translated from French


    Condition

    Fair

    Purchased

    05/11/2024

  • Aaliyah P.

    Verified

    Reviewed 05/06/2025, France.

    iphone 11 is in great condition, battery at 99% i thought i had it for 80, finally i'm super happy!!! The battery lasts a long time, the charge takes time but I guess that's normal thank you very much 🙃

    Translated from French


    Condition

    Good

    Purchased

    15/05/2025

  • Alain H.

    Verified

    Reviewed 02/06/2025, France.

    My wife is very happy with her iPhone 13 The order went very well and so did the delivery It's in great condition 👍 I think I will order a second one for myself next month for Father's Day 🥳!!!!

    Translated from French


    Condition

    Excellent

    Purchased

    13/05/2025

  • Mariano V.

    Verified

    Reviewed 18/05/2025, Italy.

    iPhone XS Max 512GB - Sidereal Grey arrived in no time and looks great. Battery life of 88% and I would say it definitely does the job. At the moment I can be absolutely satisfied. Thank you Backmarket.

    Translated from Italian


    Condition

    Fair

    Purchased

    04/05/2025

  • Pascal D.

    Verified

    Reviewed 06/08/2025, France.

    1st experience with Back Market and very satisfied. Phone received on the date announced. The package was neat and the delivery was top notch. Everything is OK with the phone received and conforms to the description. I would come back to Back Market for my next purchases and I recommend them for their reliability.

    Translated from French


    Condition

    Excellent

    Purchased

    18/07/2025

  • Juan josé A.

    Verified

    Reviewed 20/01/2025, Spain.

    A great buy. The item is as good as new and works great. Just a little scratch barely noticeable. And for what I use it for, which is to play music, I'm fine. Highly recommend this seller!!!

    Translated from Spanish


    Condition

    Fair

    Purchased

    05/01/2025