Customer reviews for

Overall rating

1,850 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.1/5

  • Accessories

    4/5

  • Battery

    3.7/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.1/5

  • Shipping

    4.4/5

Reviews

  • Xiara C.

    Verified

    Reviewed 13/08/2023, Ireland.

    Really good product. It arrived fast and safe to my place. The battery is amazing and it works so well I’m general.

    Condition

    Excellent

    Purchased

    28/07/2023

  • Ben F.

    Verified

    Reviewed 05/02/2022, Ireland.

    I got a 2019 MacBook Pro 16” in Fair condition. There were some noticeable dents and marks on the top and edge - which was to be expected from Fair condition. The charger was not an original Apple but works fine. However the screen and keyboard are like new and the laptop works perfectly. It cost me less than half the price of a new one and with a plastic case cover who cares about the blemishes. By far the best refurb price I could find. Highly recommend.

    Condition

    Fair

    Purchased

    25/01/2022

  • Raiyan M.

    Verified

    Reviewed 22/05/2023, Ireland.

    Almost perfect condition with small scratch on camera and 86% battery health.

    Condition

    Excellent

    Purchased

    19/05/2023

  • Elsie W.

    Verified

    Reviewed 26/08/2022, Ireland.

    Battery was barely usable

    Condition

    Excellent

    Purchased

    19/08/2022

  • Bryan G.

    Verified

    Reviewed 18/12/2024, United Kingdom.

    Excellent item and fast delivery. Almost like new just a small nick on one of the corners but we expected that. Screens like new and back like new. And all functions like it should. So very happy Thankyou

    Condition

    Fair

    Purchased

    15/12/2024

  • Emmanuel J.

    Verified

    Reviewed 29/06/2024, France.

    Top delivery in 24 hours. Nickel packaging and the iPhone 13 pro ordered corresponds perfectly to the description (perfect condition). Battery level of the phone: 86% which is correct (generally refurbished sites promise a level of at least 85%).

    Translated from French


    Condition

    Excellent

    Purchased

    26/06/2024

  • Mathylde M.

    Verified

    Reviewed 21/02/2024, France.

    Received in less than a week. The phone is like new with a 100% battery and I hadn't even asked for the new battery. I'm really pleasantly surprised and very happy with the offer and my purchase. Long live refurbished phones

    Translated from French


    Condition

    Excellent

    Purchased

    16/02/2024

  • Javier A.

    Verified

    Reviewed 07/12/2023, Spain.

    More than a year after receiving it, the phone has been working perfectly ever since. This is the third phone I have bought from Back Market and I will continue to do so. I also feel that by buying refurbished, and by reducing the demand for new phones, we are helping to keep prices down.

    Translated from Spanish


    Condition

    Good

    Purchased

    13/09/2022

  • Antoine L.

    Verified

    Reviewed 16/05/2024, France.

    I received the iPad in 3 days, I'm pleasantly surprised by the quality of the product, the packaging is top notch, there are 2 holes on the edges of the iPad so it's very much as described as I ordered it in good condition. The adapter doesn't work but the cable does, so it's fine. I'm delighted with my order and the backmarket experience even though I have to admit I was a bit sceptical. The reconditioning is a good alternative I recommend!

    Translated from French


    Condition

    Good

    Purchased

    13/05/2024

  • Jesmin H.

    Verified

    Reviewed 04/12/2024, Germany.

    For choosing "good" condition, it's hardly worse than when I bought it new. The iPad only had one visible scratch on the bottom, but to be honest I was expecting even more than that. The rest was as good as new. I am very satisfied and had already bought my mobile phone from here. Highly recommended!

    Translated from German


    Condition

    Fair

    Purchased

    28/11/2024