173 verified reviews in the last 24 months.
William david H.
Purchased on the 20 November 2024
Verified purchaseBuying technology is not my favourite thing so it was a delight to find Back Market. The process was transparent and simple. The ethics of the company are commendable in recycling technology. I am delighted with my refurbished phone and the service I received. Back Market will be my provider of choice for the future. Keep up the good work!
Condition
Excellent
Reviewed in United Kingdom on 2 December 2024
Gillian H.
Purchased on the 13 May 2025
Verified purchaseThe items were as described, service was prompt and prices are great. I liked being able to have a reliable source of reconditioned equipment, as recommended by a family member
Condition
Excellent
Reviewed in United Kingdom on 12 June 2025
Simon M.
Purchased on the 1 May 2025
Verified purchaseNew refurbished iPhone 13 Pro is excellent and the deal I got on my trade in was fair and exactly as the original offer value.
Condition
Excellent
Reviewed in United Kingdom on 1 June 2025
Stuart R.
Purchased on the 9 June 2025
Verified purchaseVery pleased, admittedly it’s the same as my old one, but I was very happy with that one too! Only suggestion is that it’s also the same as many other peoples phones. Maybe supply some jaunty stickers for the back to make it more identifiable. I use my Ducati club badge but you could provide a range of OEM stickers or supplier advertising opportunities?
Condition
Excellent
Reviewed in United Kingdom on 6 July 2025
Peter M.
Purchased on the 28 January 2025
Verified purchaseI phone 12 arrived in 2 days of ordering. Arrived in great condition with no visible marks or scratches. This is the fourth item purchased from back market and I’ll continue to use them as always satisfied.
Condition
Excellent
Reviewed in United Kingdom on 10 February 2025
Gillian G.
Purchased on the 31 December 2024
Verified purchaseAn amazing company to deal with. Plenty of choice. I chose an iPhone 14 in excellent condition and it was absolutely immaculate. Bought the phone for my husband who isn’t very tech savvy. He got the phone up and running with no trouble and loves it. I don’t have any negative comments to make as the purchase was so easy and delivery so fast.
Condition
Excellent
Reviewed in United Kingdom on 30 January 2025
Graham R.
Purchased on the 21 January 2025
Verified purchaseI have already told you that the phone I ordered arrived in good time and the item works perfectly. I have told you that it was very good value for money. I have told you that I would recommend you to others. Now will you please LEAVE ME THE FUCK ALONE AND STOP SENDING ME NEEDY EMAILS ASKING ME TO LEAVE YOU YET ANOTHER FUCKING REVIEW
Condition
Excellent
Reviewed in United Kingdom on 12 February 2025
Samantha H.
Purchased on the 29 September 2024
Verified purchaseLove the phone. Arrived in excellent time . Excellent condition. Purchased for my son’s birthday, he is very happy with the phone. Price was very good. Working condition is perfect and also the appearance . Would def buy from black market again. Extremely happy with the purchase.
Condition
Excellent
Reviewed in United Kingdom on 8 November 2024
Dan J.
Purchased on the 21 June 2025
Verified purchaseCase is low profile and strong , I wasn’t expecting it to have back market embossed in the back but you can’t really see it
Condition
Excellent
Reviewed in United Kingdom on 31 July 2025
Nigel G.
Purchased on the 19 June 2025
Verified purchaseBought the case at the same time to go with the phone I also bought from Back Market. Both item were delivered exactly as expected. Great job all round.
Condition
Excellent
Reviewed in United Kingdom on 14 July 2025