Customer reviews

1,127 verified reviews in the last 24 months.

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  • M

    Marco R.

    Purchased on the 17 November 2023

    Verified purchase

    Obviously, I waited a while before reviewing what I had purchased in order to better verify it. Let's start with the shipping, which was very fast and the packaging was impeccable, even if not original. I took a product labelled as 'good' and was amazed that instead it is as good as new. No scratches or signs of damage, battery in perfect working order, tested the entire sensor part which is perfect, obviously I don't know how it was reconditioned, but what was done was done perfectly. It is the first time I have bought used and given the results I will continue to do so on this site.

    Translated from Italian

    Item

    Galaxy Note20 Ultra 5G 256GB - Bianco

    Condition

    Fair

    Reviewed in Italy on 3 December 2023

  • E

    Elia F.

    Purchased on the 3 January 2023

    Verified purchase

    I ordered my iPhone 13 in January, so I've been using it for 9 months now. It arrived on time and correctly packaged. For a phone bought in perfect condition, it meets the requirements, except for the battery, which is only 89% (although it was specified that the condition of the battery was not always 100%). All in all, I'm very satisfied with my purchase and would recommend this refurbisher.

    Translated from French

    Item

    iPhone 13 128 Go - Minuit - Débloqué

    Condition

    Excellent

    Reviewed in France on 11 October 2023

  • C

    Carla G.

    Purchased on the 25 July 2023

    Verified purchase

    Super happy with my purchase! I wanted an iPhone 13 Pro Max but currently there are only refurbished ones... I was a bit scared but I chose with "Excellent" condition and I am very happy. The phone arrived promptly, well protected and with a charging cable. I also looked at the reviews of the company that refurbished it. It looks factory new and the battery health is at 89% so not too bad!!! I would recommend it to everyone!!!'

    Translated from Spanish

    Item

    iPhone 13 Pro Max 128GB - Azul Alpino - Libre

    Condition

    Excellent

    Reviewed in Spain on 11 August 2023

  • A

    Andreas B.

    Purchased on the 31 August 2023

    Verified purchase

    The Samsung S21+ (plus) was delivered in very good condition as stated on the internet. It was in a matching box with charger. A bubble-free armour film was attached to the front glass panel. The battery lasts about 3 days. I switch the phone off overnight. During the day, I run at least 3 monitoring and control apps, including smart home. Have never seen 5G as a connection type before. With this phone, I see it almost all the time. The processor responds quickly, waiting times are hardly noticeable, only when the internet server is slow. This refurbished purchase is the second one I am very satisfied with.

    Translated from German

    Item

    Galaxy S21+ 5G 256GB - Violett - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 11 September 2023

  • A

    Ana G.

    Purchased on the 1 September 2023

    Verified purchase

    This is the first time I have bought a refurbished mobile phone and the experience so far has been great. It arrived on time and fulfilled all the conditions of the sale in terms of its condition. Very happy with the purchase and very satisfied with the buy-back service they provided for my old mobile. A very recommendable option to renew our equipment. Perfect!!!

    Translated from Spanish

    Item

    Galaxy S21 Ultra 5G 256GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 18 September 2023

  • J

    Jorge V.

    Purchased on the 22 July 2023

    Verified purchase

    Incredible state of mobile, looks like new without a scratch or anything like that, battery 100% without any problems, so far today has not given problems or anything is as if you buy new but the only problem I see is that it seems to be a version of Korea because if you enter the Samsung shop where it sells its products not the app shop sends you to the Korean and the same thing happens if you want to use the Samsung pay that is all in Korean and I think you can not change it to Spanish and use it in Spain, I leave it as data in case someone wants to use it, I use Google wallet, also happens with the Samsung browser that comes by default all in Korean and configured to shops in that country and the same in some apps that brings installed but nothing that will spoil the experience or prevent you from using mobile functions, in short a piece of mobile with a screen that looks great a camera that meets incredible, with its wireless charging etc. ... that certainly gives it a great experience... that certainly gives a review to any mobile in this price range of mid-range and if you are a user who uses it to browse take some pictures for social networks without wanting to be an ultra p...

    Translated from Spanish

    Item

    Galaxy S21+ 5G 256GB - Púrpura - Libre

    Condition

    Excellent

    Reviewed in Spain on 4 March 2024

  • M

    Miguel angel A.

    Purchased on the 20 September 2023

    Verified purchase

    Phone in perfect condition, but is Korean model, so there are problems in some applications, not funciiona Samsung pay, some help options in Korean, does not have esim, so I could not activate the second line I need, has usim, which is not what it is but it is not compatible.

    Translated from Spanish

    Item

    Galaxy S21 Ultra 5G 512GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 6 February 2024

  • C

    Camille J.

    Purchased on the 9 May 2022

    Verified purchase

    Great phone! My only problem after 2 years of purchase is that it has SIM card detection problems, whether the problem comes from the phone or something else remains to be seen. Otherwise no problems at all after all these years!

    Translated from French

    Item

    Galaxy S20+ 128 Go - Bleu - Débloqué

    Condition

    Fair

    Reviewed in France on 14 May 2024

  • S

    Sophia K.

    Purchased on the 1 March 2023

    Verified purchase

    I bought the mobile phone almost exactly a year ago and have always been very happy with my decision. The dispatch was very fast, everything was perfectly packaged and undamaged. Sending in my old smartphone also worked perfectly and I received the money quickly. I will gladly buy my next devices here again - and of course send in my old devices. Many thanks for the great service!

    Translated from German

    Item

    Galaxy S22 5G 256GB - Weiß - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 6 March 2024

  • C

    Celestino G.

    Purchased on the 5 November 2021

    Verified purchase

    I've had my iPhone since 2021 and frankly it's my first purchase from Back Market and I don't regret it at all. It works very well and I've never had a problem with it until now. I highly recommend

    Translated from French

    Item

    iPhone 11 Pro Max 256 Go - Gris Sidéral - Débloqué

    Condition

    Excellent

    Reviewed in France on 18 February 2024