TECH-AWAY SRL's customer reviews

The laptop was locked by previous owner, only the previous owner can open it. and the battery was very low The laptop has been sent back to the owner to replace or refund

This is the first time I have ever purchased a refurbished product online and, apart from an acceptable delay in delivery (mostly to be blamed on the shipper, given the Christmas period), it was an experience I will repeat and highly recommend to anyone who wants to upgrade their digital devices, but is stuck with the high cost of new ones. The computer I bought, a Lenovo ThinkPad X13 13", is practically new and, for some features such as the trackpoint, looks like it has never been used. Considering the price and the configuration (I will also use it with graphics programmes), it was a bargain. Especially for me, who after years of Apple 'machines' had long wanted to reopen myself to the world with an operating system like Windows. The purchase experience was also positive due to the attention paid by the BackMarket support service, which answered some of my questions promptly, and by the supplier himself, Lorenzo of TECH-AWAY SRL, who even called me (twice!) to find out if everything was OK.

The product arrived perfectly packaged and on time. The product appeared to be in excellent condition and I must compliment the seller who followed and guided me in solving minor problems with remote configuration, which then went well. Lastly, I would like to point out that he later called me back to make sure that the product had met my expectations and coincided with the descriptions. Excellent choice, and above all excellent after-sales service. Deserves 5 same and more. Francesco

I am satisfied with the service. The product arrived in excellent condition, well packaged and on time. There was a small problem initially, but it was quickly resolved thanks to the helpfulness and courtesy of the seller, who handled the situation promptly. I recommend this retailer for the seriousness and efficiency shown!

The company that shipped me the product was excellent in fulfilling all my requests, even in the face of problems with the shipment (which of course are the responsibility of the courier). ultimately they are really dedicated, competent and extremely helpful guys. I will definitely buy the next products from them.. Recommended!!!

Despite a few days' delay, Tack-Away's service was impeccable. The notebook is aesthetically excellent and well-functioning. Congratulations

tablet received quickly, well packaged, in excellent condition everything as I expected delighted with my purchase

Excellent service and support, there was a small misunderstanding about a specification but I was contacted promptly to resolve the issue

Computer arrived completely dirty soiled in the shell of I don't know what honestly. However only used for one day, two hours in the morning and two hours in the evening. A disaster. It froze twice, the mouse in the evening did what it wanted, I couldn't direct the arrow, it took the right button when it wanted to. Honestly? Pc to be reconditioned anything but "excellent" reconditioned

The PC I received is in excellent condition, including the battery: practically as good as new. Absolutely recommended.