Customer reviews

279 verified reviews in the last 10 years.

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  • B

    Benoit D.

    Purchased on the 14 December 2024

    Verified purchase

    First time reconditioning on your site to change my wife's broken P30 phone. Top reception as new with new battery as chosen in the offer, for a constructive opinion I will give another opinion after 1 month of use. I'm very pleased with the delivery and the product when I unpacked it.

    Translated from French

    Item

    Galaxy S24 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 17 December 2024

  • C

    Caroline B.

    Purchased on the 18 February 2025

    Verified purchase

    A real pro 👌: original box, great packaging for transport, really really short lead time, nickel device. Everything was perfect. I recommend him for his seriousness. Thank you to this retailer, it has reconciled me with Back Market 🤗

    Translated from French

    Item

    iPhone 13 Pro 256 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 2 March 2025

  • M

    Maxim S.

    Purchased on the 17 November 2023

    Verified purchase

    The tablet even arrived in Apple refurbished packaging and was still sealed as if you had bought it new from Apple. You could also buy Apple care, which is only possible if the tablet is new from Apple.

    Translated from German

    Item

    iPad Pro 11" (2021) 3. Generation 128 GB - WLAN - Silber

    Condition

    Excellent

    Reviewed in Germany on 5 December 2023

  • A

    Arthur K.

    Purchased on the 27 September 2023

    Verified purchase

    I had a problem with the transfer, as my cash account was blocked by BackMarket in order to buy the iPad mini first. The service was a bit lengthy and I would have liked a faster process overall. About the device: top.

    Translated from German

    Item

    iPad mini 8.3" (2021) 6. Generation 64 GB - WLAN - Polarstern

    Condition

    Excellent

    Reviewed in Germany on 8 October 2023

  • M

    Max G.

    Purchased on the 19 November 2023

    Verified purchase

    The iPad Pro was really like new. No defects whatsoever. The device had only been switched on once six months ago. The battery was also still new (never been through a charging cycle, capacity >> 100%). The only restriction: the charger was missing from the box, contrary to what was advertised.

    Translated from German

    Item

    iPad Pro 11" (2021) 3. Generation 256 GB - WLAN - Silber

    Condition

    Excellent

    Reviewed in Germany on 6 December 2023

  • T

    Thibault D.

    Purchased on the 3 October 2022

    Verified purchase

    Au top ! Batterie 100%, le téléphone était sans aucune griffe ou rayure. Remise en main propre car le reconditionneur a vu que j’habitais pas loin. Je recommande fort. En possession du téléphone 2 jours après la commande !

    Item

    iPhone 12 Pro 256 Go - Bleu Pacifique - Débloqué

    Condition

    Excellent

    Reviewed in France on 22 October 2022

  • A

    Audrey B.

    Purchased on the 17 September 2022

    Verified purchase

    C’est la première fois que j’achète un téléphone reconditionné ,je ne regrette pas du tout mon choix Cela fait une semaine que j’utilise l’iPhone 12pro il est parfait, pas la moindre rayure , batterie à 100% , réception rapide .. vraiment on ne voit pas la différence avec un neuf . Vendu par STHU france

    Item

    iPhone 12 Pro 256 Go - Bleu Pacifique - Débloqué

    Condition

    Excellent

    Reviewed in France on 29 September 2022

  • L

    Lucille C.

    Purchased on the 24 September 2024

    Verified purchase

    The phone is identical to the description, the state of the battery is perfect, the screen is also perfect only small problem the state of the ribs ... they are not perfect and yet the phone is sold "as new". This in no way changes the usefulness of the phone, but it would have been preferable not to categorise it as being in perfect condition.

    Translated from French

    Item

    iPhone 14 Pro Max 128 Go - Violet Intense - Débloqué

    Condition

    Excellent

    Reviewed in France on 27 September 2024

  • E

    Elsa M.

    Purchased on the 14 November 2022

    Verified purchase

    The back market service is top notch, very accommodating and quick to respond (unlike most refurbishing sites). The iPhone 13 I ordered had no problems whatsoever. I order very often from this site and often recommend it to friends and family. Deliveries arrive quickly and often earlier than expected! They are very accommodating and put customers first! You can buy your next phone with your eyes closed!

    Translated from French

    Item

    iPhone 13 mini 128 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 5 March 2023

  • G

    Gema C.

    Purchased on the 30 January 2025

    Verified purchase

    Everything is perfect

    Translated from Spanish

    Item

    iPhone 14 Pro Max 128GB - Morado Oscuro - Libre

    Condition

    Excellent

    Reviewed in Spain on 17 February 2025