Customer reviews

Overall rating

1,073 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.3/5

  • Shipping

    4.6/5

Reviews

  • Florence D.

    Verified

    Reviewed 05/02/2023, Spain.

    Encantadísima ! Es mi segunda experiencia con Back Market y otra vez de maravilla. El Iphone 12 mini comprado como “muy bueno” parece totalmente nuevo y está con un 100% de capacidad de batería. Gracias mil por seguir a tope !

    Condition

    Good

    Purchased

    24/01/2023

  • Elodie C.

    Verified

    Reviewed 02/04/2024, France.

    The battery is at 80% and can no longer hold a charge, so I have to change it! I'd recommend buying a reconditioned phone.

    Translated from French


    Condition

    Good

    Purchased

    25/02/2023

  • Laura B.

    Verified

    Reviewed 22/12/2022, France.

    Parfait c'est mon 3eme téléphone acheté sur back market et je suis jamais déçu.Aucunes rayures est apparente sur l'écran et à l'arrière du téléphone.État de batterie à 88% ce qui reste raisonnable pour un téléphone reconditionné.La batterie tient environ un jour.

    Condition

    Fair

    Purchased

    09/12/2022

  • Kylian U.

    Verified

    Reviewed 22/12/2022, Belgium.

    iPhone 12 64 Go acheté en Très bon état, rien à dire, état de la batterie 100%, aucun défault, 2 jours pour le reçevoir, vraiment niquel pour du reconditionnement. à conseiller.

    Condition

    Good

    Purchased

    20/12/2022

  • Maxime O.

    Verified

    Reviewed 16/02/2023, France.

    R.A.S Great phone not to say perfect🔥🔥 You can doubt anything but its iPhone 13 mini , very big compared to what you think (former user of a 2020 iPhone SE). Anyway I really like the back market service.

    Translated from French


    Condition

    Good

    Purchased

    04/02/2023

  • Matthias T.

    Verified

    Reviewed 04/03/2023, France.

    The iphone is in an impeccable state, to make sure of its condition I went to the apple store and asked for a check on the whole iphone. I advise you all to do this after any apple purchase here. The result is very conclusive, new battery! So much so that it only had one charge cycle with a 100% charge rate. The rest of the test did not find any anomaly, original part and no worries to note on the contrary the iphone is still under warranty until December 2023. The screen has micro scratches that are invisible if you add a tempered glass so you can say it's like new! Here are some tips for buying your iPhone here. Check the age of your retailer and their country of origin according to their reputation in terms of quality. If the opinions are positive, that the age seems correct (more than 24 months) do not have any fear on the purchase of your Iphone in 95% of the cases you will not be disappointed and with a little more luck you can fall on a nugget like me!

    Translated from French


    Condition

    Good

    Purchased

    03/02/2023

  • Pharell F.

    Verified

    Reviewed 20/12/2022, France.

    Je vous mens pas j’ai lu bcp d’avis négatif sur le retour des commandes et au final,tout s’est bien passé le retour tout était bon j’attends juste le remboursement mais l’accompagnement etc était parfait tout est bien expliqué. Merci backmarket

    Condition

    Good

    Purchased

    08/12/2022

  • Michel C.

    Verified

    Reviewed 05/03/2023, Netherlands.

    The device arrived surprisingly quickly. Perhaps that was due to the intelligent packaging: small volume yet shockproof. That inspires admiration and confidence. There is nothing to be said about the device itself, the leap from iPhone 7 to iPhone 13 is too big. For repeat business.

    Translated from Dutch


    Condition

    Good

    Purchased

    03/02/2023

  • Pascal A.

    Verified

    Reviewed 22/02/2023, France.

    The phone arrived on time (3 days), unfortunately I did not receive it in a box... The phone works perfectly and has no visible problems. I highly recommend this seller! (I'm very pleased with the service and the quality of the product.)

    Translated from French


    Condition

    Good

    Purchased

    12/02/2023

  • Maria jose E.

    Verified

    Reviewed 20/02/2023, Spain.

    El teléfono llegó en perfectas condiciones e incluso llevaba puesto un protector de pantalla. Solo llevamos 3 días usándolo y aún es muy pronto para saber si tiene algún problema, pero hasta hoy todo esta genial.

    Condition

    Good

    Purchased

    04/02/2023