- L
Lisa D.
Purchased on the 13 December 2024
Verified purchaseExcellent!
Condition
Premium
Reviewed in Ireland on 26 January 2025
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Toby C.
Purchased on the 11 January 2025
Verified purchaseItem arrived and was faulty, got through steps of setting it up and it was taking a very long time so I restarted the phone to try again, but then the phone started to overheat and not let me enter my passcode, and when I tried to contact black market there is no number or email I can contact, it only brings me back to the “get help” page which doesn’t help me at all because I can’t factory reset the iPhone, very back experience and wouldn’t not recommend
Condition
Good
Reviewed in Ireland on 14 January 2025
- J
Jocelyn E.
Purchased on the 3 February 2025
Verified purchaseI ordered an iPhone 12 to replace my old iPhone 7. After reading several reviews I went for a ‘good’. condition and I was not disappointed. It arrived within two days and looked brand new. Not a mark on it. So pleased my daughter has bought an identical iPhone 12 in a different colour and again, it looks brand new. Will definitely be ordering from Back Market in the future and I would recommend to anyone thinking of buying a new mobile to buy reconditioned.
Condition
Good
Reviewed in United Kingdom on 18 February 2025
- A
Aurelia S.
Purchased on the 7 February 2025
Verified purchaseBut guys it's like having a brand new iphone in my hands!!! I bought a premium state white iphone 15 pro and it is literally brand new, looks like it just came out of the apple store! It came to me with two charge cycles even though it was brand new, but it was probably needed by the people who put it back together. The quality is absurd and the reliability of this market is absolutely real! Far beyond my expectations! The phone arrives in two working days. What more can I say, if you are thinking of saving some money but at the same time want a NEW phone, the Premium refurbished is absolutely for you!
Translated from ItalianCondition
Premium
Reviewed in Italy on 10 February 2025
- K
Kevin O.
Purchased on the 9 August 2025
Verified purchaseThis is my 3rd purchase of a refurbished iPhone 14-15-16 and this is the first time it’s gone to plan, good communication, label I self printed myself as the package promised didn’t arrive. I prefer to use Royal Mail so that was good. A counter offer was made but acceptable . All good so far just waiting for my cash as it’s a bank holiday.
Condition
Premium
Reviewed in United Kingdom on 25 August 2025
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Harriett B.
Purchased on the 28 April 2025
Verified purchaseThis is my first purchase from back market. I am honestly so impressed! The phone I purchased is absolutely immaculate with 100% battery health. I saved £350 by buying a refurbished phone and I am going to be recommending back market to everyone!
Condition
Premium
Reviewed in United Kingdom on 11 May 2025
- A
Ana júlia A.
Purchased on the 28 June 2025
Verified purchaseI bought an iPhone 15 in premium condition and it arrived in PERFECT condition, just like new (the maximum battery capacity was 100%). I'd say the only differences are that it doesn't come with Apple packaging and the charger cable isn't original either (which is nothing to sneeze at). The order was placed on a Friday night and arrived on Tuesday morning (ahead of schedule). I'd recommend it 1000 times over.
Translated from PortugueseCondition
Premium
Reviewed in Portugal on 14 July 2025
- A
Alexis P.
Purchased on the 15 December 2024
Verified purchaseMy experience with the iPhone 15 Pro I bought from Back Market has so far been impeccable. The device boasts a remarkably slim hardware design, combining robustness with elegance. The Super Retina XDR display is exceptionally clear, offering unrivalled visual immersion for both everyday browsing and intensive multimedia use. In terms of performance, the A17 Pro chip delivers exemplary fluidity and responsiveness, even for the most demanding applications. Energy optimisation is just as impressive, guaranteeing satisfactory battery life despite intensive use. Finally, although this is a refurbished device, I'd like to emphasise the care with which it has been refurbished. There have been no notable malfunctions, and it's in near-perfect cosmetic condition. Back Market was able to meet my expectations with unbeatable value for money. I highly recommend this platform to anyone looking for a top-of-the-range product.
Translated from FrenchCondition
Premium
Reviewed in France on 30 December 2024
- I
Ilinca P.
Purchased on the 15 August 2025
Verified purchaseThis device is absolutely flawless! It works perfectly fine, with no flaws or negatives. I couldn’t tell it wasn’t brand new at all. The battery is also at 100%. It was a big upgrade, and I’m very happy with my purchase. All my family members are big customers of BackMarket, so after many recommendations, this was my first purchase. The process was very quick and hassle-free. I sent back my old phone, and they were more than happy to pay the amount promised. It also feels like I made a difference by not buying a brand new device (sustainable point of view). Buy smartly, people!
Condition
Premium
Reviewed in United Kingdom on 4 September 2025
- R
Roger M.
Purchased on the 4 May 2025
Verified purchaseReally happy with my refurb iPhone 15. Fantastic condition. Great value. Delivery efficient. Had initial data problem but turned out to be service provider problem with SIM card code. Once sorted all good. Just getting used to new toggles but up and running. I would recommendBackMarket.
Condition
Premium
Reviewed in United Kingdom on 18 May 2025