Customer reviews

Overall rating

780 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.6/5

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Pascal H.

    Verified

    Reviewed 05/12/2023, France.

    What responsiveness! I received an iPhone 11 that didn't work. So I sent it back to the refurbisher, who posted it back a few days later. When I opened the parcel, I discovered a brand new iPhone that worked perfectly. Well done and thank you to the team for your follow-up.

    Translated from French


    Condition

    Excellent

    Purchased

    14/11/2023

  • Eddy C.

    Verified

    Reviewed 06/02/2024, France.

    My first experience of Back Market was buying a refurbished phone and I am more than satisfied. To replace my Iphone 6S Plus I opted for an Iphone 13 Pro Max and the result is great. The phone arrived in very clean packaging 2 days ahead of the original delivery date. I didn't expect to receive a phone in such impeccable condition, I can even tell you that I thought the phone was new, no scratches, new battery, protective shell, protective film etc... a real success. I highly recommend buying a reconditioned phone and I'll do it again for my future purchases.

    Translated from French


    Condition

    Excellent

    Purchased

    26/12/2023

  • Christophe F.

    Verified

    Reviewed 29/10/2023, France.

    The device meets my expectations. It performs as well as a new phone and has no faults. I think I've made a good choice by buying a refurbished device. The value for money is good.

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    Condition

    Excellent

    Purchased

    15/10/2023

  • Caroline B.

    Verified

    Reviewed 08/10/2023, France.

    Fast delivery. Perfect condition... In perfect condition! Really like new, it's amazing. Refurbished is the future and back market is reliable (having dealt with the service once), serious. I won't be buying a laptop any other way, and I'd advise everyone to do the same for the future of our planet.

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    Condition

    Excellent

    Purchased

    23/09/2023

  • Lucie C.

    Verified

    Reviewed 08/09/2023, France.

    Great buy! Fast delivery received before the scheduled date I ordered my iPhone in "good condition" I received with a green tempered, transparent shells and charging cable not damaged super well protected during transport with bubble wrap ... I am very satisfied with the quality price! The state of the battery 100%! I'd go for a reconditioned phone

    Translated from French


    Condition

    Good

    Purchased

    06/09/2023

  • Jacky B.

    Verified

    Reviewed 11/12/2023, France.

    bonjour chez bien reçu mon iPhone x 64 argent livraison 2 jours avant la date prévue merci je fais le mètre en route pour noel cadeau pour ma petite fille si y a problème je vous tient au courant et encore merci pour le sérieux de votre société cordially

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    Condition

    Excellent

    Purchased

    28/11/2023

  • Diana P.

    Verified

    Reviewed 03/12/2023, France.

    I didn't think my transaction was going to go so well! I'm very happy with my purchase! My iphone 13 pro is almost new, with no scratches and a battery that charges and holds properly. Many thanks to the retailer and back market ;)

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    Condition

    Excellent

    Purchased

    12/11/2023

  • Nicolas B.

    Verified

    Reviewed 01/01/2024, France.

    At least the 4th purchase on Back Market and always very satisfied with my purchases! This iPhone XR is exactly what ejecta needed..... the good news also seeing a tel protection and another for the glass .... Top 👍 happy new year to all

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    Condition

    Excellent

    Purchased

    14/12/2023

  • Nathalie P.

    Verified

    Reviewed 26/12/2023, France.

    iPhone XR, Received quickly, like new, battery 💯, no scratches, large screen, sublime yellow colour + charging cable + transparent shell + protective screen film. I expected a lot from this iPhone and I'm delighted. The photos are fantastic. This is the 2nd iPhone I've bought in 6 months for my family. We love it!

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    Condition

    Excellent

    Purchased

    12/12/2023

  • Kevin C.

    Verified

    Reviewed 19/12/2023, France.

    Delivery was quicker than expected and the phone was delivered "as new" with a transparent shell and tempered glass. Nothing to say so far, I'm really not disappointed. This is my 2nd order for a refurbished phone in 3 years from BM. I recommend it!

    Translated from French


    Condition

    Excellent

    Purchased

    19/11/2023