Customer reviews

170 verified reviews in the last 24 months.

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  • M

    Mike M.

    Purchased on the 23 May 2025

    Verified purchase

    absolutely great, was positively surprised to see them item came with a keyboard, wasn't expecting that. delivery was prompt with no issues, looks as good as new! this is my second item purchased after an apple image pro and couldn't be more impressed well done Backmarket

    Item

    Microsoft Surface Pro 5 12-inch Core i5-7300U - SSD 256 GB - 8GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 8 June 2025

  • N

    Nicholas J.

    Purchased on the 17 February 2025

    Verified purchase

    Arrived in great condition. I was expecting it to be battered a little but barely a scratch on it. Packaged well and sent almost instantly on payment. It was meant to be up to 3 day delivery but I received it in less than 24 hours from my order. Excellent service. And the PC works great! Really fast, just what I needed. My old one was stressing me out so I'm very happy

    Item

    Dell Precision Tower 3620 Core i7-6700 3.4 - SSD 1 TB - 16GB

    Condition

    Good

    Reviewed in United Kingdom on 18 February 2025

  • P

    Pat C.

    Purchased on the 3 December 2023

    Verified purchase

    Very pleased with the Lenovo Thinkpad I thought it would be refurbished but it looked brand new. Company easy to deal with communication was brilliant. Came very quickly . Would definitely buy from them again.

    Item

    Lenovo ThinkPad X250 12-inch (2015) - Core i5-5200U - 8GB - HDD 500 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 18 December 2023

  • C

    Clio G.

    Purchased on the 24 May 2025

    Verified purchase

    This laptop has been absolutely incredible, I'm never going to buy a new technology product again, I will always look for refurbished.

    Item

    Microsoft Surface Book 2 13-inch Core i7-8650U - SSD 512 GB - 16GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 27 June 2025

  • E

    Eman K.

    Purchased on the 16 February 2024

    Verified purchase

    This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

    Item

    Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 4 March 2024

  • P

    Pink D.

    Purchased on the 20 November 2023

    Verified purchase

    Third purchase from you. Excellent products and service. I can wholly recommend your company with confidence to anyone unsure about buying second hand IT stuff - all my purchases have been refurbished by the experts which is so much better than buying off a mate (or other). There may be a very bad reason why they are getting rid of it, do you have the expertise to spot it? Back Market's team does.

    Item

    Lenovo ThinkPad X380 Yoga 13-inch Core i5-8350U - SSD 256 GB - 8GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 7 December 2023

  • C

    Charmaine V.

    Purchased on the 10 May 2025

    Verified purchase

    I like it a lot and still good to use. Have marks on it, as refurbished. But all in all, great laptop!

    Item

    Microsoft Surface Book 2 13-inch Core i7-8650U - SSD 512 GB - 16GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 27 May 2025

  • G

    Gavin B.

    Purchased on the 21 April 2025

    Verified purchase

    Very happy with this reconditioned laptop - I bought it because my old ThinkPad 420 couldn't run Windows 11. I upgraded to Windows 11 on this device, and it runs it like a dream.

    Item

    Lenovo ThinkPad T495 14-inch (2019) - Ryzen 5 3500U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 4 May 2025

  • D

    Dominic N.

    Purchased on the 29 January 2024

    Verified purchase

    The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.

    Item

    Dell Latitude 7300 13-inch (2019) - Core i7-8665U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 8 March 2024

  • B

    Bartlomiej S.

    Purchased on the 16 July 2025

    Verified purchase

    I'm very happy with my purchase. The monitor is in excellent condition as expected. I found only one tiny scratch on back of base witch is not visible when monitor is on the desk. It works perfectly fine.

    Item

    27-inch Asus ProArt PA278CV 2560 x 1440 LCD Monitor Grey

    Condition

    Excellent

    Reviewed in United Kingdom on 31 July 2025