Recambios Portatiles S.L's customer reviews

The laptop was fine. The USB connections do not work well, but I was in a hurry to use it and I did not ask for technical support, even though I was offered it.

I have been buying refurbished devices from Backmarket for many years and it has always been a positive experience... until this time. First of all, I missed some IMPORTANT information in the description of the product. For example, nowhere is it stated whether or not the laptop is compatible with Windows 11. Those of us who are switching to Microsoft support (which ends in October this year for Windows 10 users) need this information. Fortunately, it is compatible, but I had to risk buying without knowing it. I have to say that the worst surprise was when I opened the laptop and saw that the keyboard is not in the language indicated on the invoice (in my case in Spanish), but that it comes with a set of crappy stickers that they sell on Aliexpress for 1€... and that's it! You stick them on and you already have the keyboard in Spanish... sincerely pitiful. It costs nothing to explain this in the item description and that customers decide ... Gentlemen, it is the real information and transparency that will ensure that they continue to have customers and good references. If a customer feels cheated, they won't buy again, it's as simple as that. But my experience did not end there. W...

The laptop works well, it doesn't give me any problems and I don't have to wait for it to turn on, open something or anything else. The biggest problem I would put is the battery life, I wanted it for classes (3 hours) but it doesn't even last that long. It also has some physical damage but they are more like stains and don't bother me at all.

The product has arrived as expected. The performance is perfect, it runs basic applications very quickly. The battery lasts about 5 hours, and it arrived with 167 cycles approx. I honestly liked the device and I feel that I have a laptop for years. What I didn't like at all is that I ordered a device with a Spanish keyboard, and I got the Norwegian keyboard with some stickers of the Spanish layout to put them apart and it looks crappy (When using it nothing happens, since the key that corresponds to the Ñ for example, is the same because it is an ISO layout). In addition, the generic charger included is more powerful than the standard one and it gets very hot, which makes me suspicious about the battery life in the future when using this charger. It is recommended, because the price-quality is excellent, but the keyboard has let me down.

Great, works perfectly

Everything is perfect

The equipment is good, but I bought it with a Spanish keyboard and it arrived with a French keyboard and some stickers. I put them on. But that was not the product I bought and paid for.

Great

Hello, the truth is that I was about to return it. The keypad was Swedish and came with a strip of key stickers in Spanish and the battery life was 4h. In the end I was able to make the battery last until 4 almost 5h and I kept it because it had 40 charge cycles.