Customer reviews

It's honestly great! I was nervous about buying a refurbished product as I've never bought one before but it's perfect. No scratches, no issues with performance. Might as well be a new phone. Granted I bought one in Excellent condition but you actually get an excellent condition one. The delivery was quick, there were no issues. Best decision I made in a while.

Great laptop and service. It arrived like new - sealed and Apple Refurbished, so certainly worthy of ‘Excellent’, category. Unfortunately it was a US MacBook Pro but the only difference was the lack of £ key and US plug. It came with a US travel adapter but I felt this wasn’t good enough. The Backmarket team were superb and gave me £30 to pay for duck foot plug. Excellent service. Second item I have bought from them this year. 100% recommended.

the phone arrived in excellent condition, no scratches, nothing, everything is fine. But, there are 2 problems, the battery is very weak, I don't know how long a new phone lasts, but mine discharges very quickly. with inactive use it can discharge in half a day. And the second problem is the screen, it is in excellent condition, no scratches, but it is clearly not original, firstly, the working area is smaller in width and plus the corners are rounded, it looks honestly like a cheap fake, the Samsung s22 ultra itself is a square phone and the corners are rounded, it looks terrible. Here are 2 real minuses, the screen is out of place here and a very weak battery.

I chose Excellent & was really pleased, I really can't tell its a refurbished phone. Everything transferred perfectly.

Very pleased with this tablet. Considering it’s a refurbished model it looks brand new. Works well , slightly larger than my older 6th generation model and photos look excellent .( can’t believe I took most of them) Very happy so thank you.

Extremely happy with my S21 from Back Market. You would not know it was refurbished,looks brand new. No marks or scratches and the delivery service was brilliant. Arrived days on advance and saved a fortune if bought new. I would certainly recommend and will definitely again in future

This is my first time buying a refurbished phone and I'm pleased with the one I received, it didn't have a mark on it and even still had the original screen protection in place. However, I'm not a fan of the way the prices regularly fluctuate on the site as I feel it is an unnecessary and exploitative practice for an otherwise valid business model. Also the USB3 cable supplied is very flimsy.

2nd time purchasing a phone and not disappointed. Bought this for my sons 12th birthday and hes happy with it great size phone amd definitely worth the money. Also came with a free phone case which I wasn't expecting 🙂

Phone was in excellent condition as described and the entire process was efficient, well explained in e mail contact and am very satisfied with product. Would come again and purchase another device through back market and have already recommended to others. Many thanks