Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

475 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.2/5

  • Shipping

    4.5/5

Reviews

  • Guillaume C.

    Verified purchase

    Reviewed 13/10/2024, France.

    Iphone 13 mini ordered in Perfect condition. Arrived brand new, not a scratch any apparent damage. And what a surprise 💯% battery. I recommend the Seller Primest Support GmbH. I give him 5 ⭐. Only regret I selected delivery Ups and it was DHL that delivered.

    Translated from French


    Condition

    Excellent

    Purchased

    01/10/2024

  • Sandra F.

    Verified purchase

    Reviewed 11/12/2024, France.

    Fast delivery, device in perfect condition as ordered. No problems with operation at the moment. I've used this method several times now, and I've never had a bad experience!

    Translated from French


    Condition

    Excellent

    Purchased

    22/11/2024

  • Andrea D.

    Verified purchase

    Reviewed 04/12/2024, Spain.

    I ordered for the third time the iphone 13 mini in excellent condition, after 2 failed attempts (one came with a defect and the other never came) (both times I got my money back without any problem). It arrived 5 days later, in perfect condition, and with 100% battery health. It came much better packaged than the first time I bought it. After a month of using it, I can say that the phone works very well. The only thing that has ever happened to me, is that when I put it to charge as soon as it turns off due to lack of battery and when I turn it on, it shows a very high battery percentage that goes down rapidly and I don't understand why. Finally, and after 1 month trying to buy the mobile, I can say that I finally have it and in a magnificent state.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    25/10/2024

  • Walid A.

    Verified purchase

    Reviewed 11/07/2024, France.

    Super fast D+1 delivery Phone looks like new with 100% battery life I'll be back to give my opinion after use

    Translated from French


    Condition

    Excellent

    Purchased

    09/07/2024

  • Guillaume D.

    Verified purchase

    Reviewed 18/08/2023, France.

    My second purchase from back market, and I'm writing this review from my iPhone 13 mini. Although the condition said it could show signs of wear it was in perfect condition. The delivery was so fast that I thought it was a mistake. Everything is spotless, the battery was new, everything was great. Will definitely recommend!

    Translated from French


    Condition

    Fair

    Purchased

    26/02/2023

  • Hanane L.

    Verified purchase

    Reviewed 02/02/2025, France.

    iPhone 13 Pro Max good condition, no scratches well packed but the battery is 86%. I think that's a bit low for £534

    Translated from French


    Condition

    Good

    Purchased

    21/01/2025

  • Maria jose M.

    Verified purchase

    Reviewed 09/08/2024, Spain.

    I ordered 2 mobiles. iphone 13 256 GB. One was perfect with 100% battery. The other arrived with 93% and gave me problems from the beginning with the configuration, the battery lasted very little. I returned it and was immediately refunded. I've ordered another one and I'm testing it, in principle everything is ok.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    04/08/2024

  • Smain K.

    Verified purchase

    Reviewed 12/02/2025, France.

    Hello. I received the iPhone 13 mini with 91% battery and today it is at 88%. I would like to know if this is normal.

    Translated from French


    Condition

    Good

    Purchased

    27/01/2025

  • Perrine C.

    Verified purchase

    Reviewed 09/04/2023, France.

    I ordered an IPhone 12 pro Max in "Good Condition", I could have received it in 2 days but, as I've often read in the comments, the delivery man was in too much of a hurry on the first day of delivery, contacting me to tell me I wasn't at home he had already left before I had picked up the phone so it was impossible to give it to a neighbour or someone else. Fortunately it turns out that he could come back tomorrow morning, as he said on the phone, and my iPhone did arrive the next day but at 3pm. No problem for me as long as the phone arrived in any case, but I admit I was a bit panicked at the time. The packaging was very good, the iphone was put in a box and it was warm in a "pocket" of the box, impossible for the phone to move in all directions. No scratches on the phone, very small ones on the screen but they don't bother me at all and I had it at 88% of its total battery, which is more than enough for a reconditioned phone! I just didn't get the "cradle" to charge the battery at a socket, only the cable. So far I have no problems with this iPhone! Hopefully it will last

    Translated from French


    Condition

    Good

    Purchased

    04/04/2023

  • Batirtze V.

    Verified purchase

    Reviewed 27/02/2025, Spain.

    The mobile is fine. It is as good as new. We have the problem that the card is constantly blocked. You had to keep entering the pin all the time. In the end we deactivated the pin and it works fine. It shouldn't happen

    Translated from Spanish


    Condition

    Fair

    Purchased

    06/02/2025

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