Perfect Items's customer reviews

Overall rating

1,092 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Frank C.

    Verified

    Reviewed 24/02/2025, Ireland.

    I was nervous about buying a refurbished MacBook Air. All previous Apple products were bought new. What arrived from BlackMarket was like new, I couldn't get over the condition it was in, excellent, like new. I was seriously impressed and highly recommend BlackMarket. 5 stars.

    Condition

    Good

    Purchased

    10/02/2025

  • Rajagopal V.

    Verified

    Reviewed 14/10/2025, Ireland.

    2nd time buying an iPhone from back market. Was quite happy with my first purchase, this time around paid extra for a new battery and it turned out the battery is an unverified one. So though generally happy with back market experience, this is certainly a blot. :(

    Condition

    Good

    Purchased

    12/10/2025

  • Seán P.

    Verified

    Reviewed 08/06/2025, Ireland.

    superior product. Quick delivery

    Condition

    Good

    Purchased

    24/05/2025

  • Cian F.

    Verified

    Reviewed 09/11/2025, Ireland.

    The screen is not sensitive sometimes, I have to force a restart twice a day. I’m sending it back for repair

    Condition

    Good

    Purchased

    23/10/2025

  • Carlos O.

    Verified

    Reviewed 30/04/2025, Ireland.

    All perfect!!

    Condition

    Excellent

    Purchased

    16/04/2025

  • Fuad B.

    Verified

    Reviewed 05/06/2025, Ireland.

    Do not purchase from this website. I was supposed to have an order delivered 3 weeks ago and it never arrived. I have not been offered a refund or replacement and i am no longer able to reach the customer service team. They were initially giving me the run around and having different members of the team respond to me and dodge accountability . Now i can no longer reach the team

    Condition

    Good

    Purchased

    15/05/2025

  • Valter S.

    Verified

    Reviewed 02/10/2023, Ireland.

    Very happy with my overall all product especially delivery got to my house in 2 days

    Condition

    Excellent

    Purchased

    27/09/2023

  • Nicola P.

    Verified

    Reviewed 12/10/2025, Italy.

    Arrived earlier than expected and everything well packed and working, I have been using my Mac studio m1 for about 2 weeks now and I'd say it's going great! I will definitely be back for more products at BackMarket. Last thing, it was supposed to arrive with some signs of wear and tear because I didn't choose the "excellent" option and instead it feels like new, not a single visible scratch, I fell in love with it.

    Translated from Italian


    Condition

    Good

    Purchased

    29/09/2025

  • Pascal L.

    Verified

    Reviewed 29/09/2025, France.

    Very happy with this Mac Studio, which works perfectly, delivered even earlier than announced! I'm very pleased with this operation, and I've saved a great deal on the price of a new Mac by accepting a delay of two or three years... But three years ago, this Mac was a beast, so, eh...?

    Translated from French


    Condition

    Good

    Purchased

    12/09/2025

  • Alexander H.

    Verified

    Reviewed 16/11/2025, Germany.

    It was my first order from Backmarket and I was really surprised!!! Top ordering process and super fast dispatch! The device is absolutely amazing, no signs of use and the battery is at 100%!!! Like NEW!!! Thank you very much 🙏 I am thrilled 👍👍👍

    Translated from German


    Condition

    Excellent

    Purchased

    04/11/2025