Customer reviews

71 verified reviews in the last 24 months.

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  • N

    Nicole L.

    Purchased on the 16 June 2025

    Verified purchase

    This is my second time using Back Market. Despite having issues with PayPal the first time, which wasn't their fault, they were very helpful, friendly and polite. I have again been really impressed with Bak Market's service. I was able to buy a really well look after MacBook Pro, which works really well. I bought it at around 4pm and it turned up the next morning. That's exceptional delivery. It was well wrapped and instructions inside. I've been really impressed and will definitely be using them again for my future gadget needs.

    Item

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 19 June 2025

  • J

    Jake G.

    Purchased on the 9 May 2025

    Verified purchase

    Delivery came super early meant to come on a Sunday and was delivered by Wednesday. The laptop had very few scratches but for a good condition it wasn’t so bad. Overall the body of the laptop was quite good only scratches on the Charing ports and one on the hinge screen and Touch Bar have no scratches aswell. The laptop is amazing no issues other than overheating but that’s only when it’s running a big program or multiple big apps at once other than that super fast and responsive no complaints about anything!

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 26 May 2025

  • I

    Isabella O.

    Purchased on the 9 April 2025

    Verified purchase

    I’ve had the laptop for a week now and it’s perfect, there’s absolutely nothing wrong with it and shipping was secure and quick. They did send me the wrong charger but it wasn’t a problem as I already had a USBC at home. I contacted them to get the charger and they sorted the problem quickly so a charger is on its way to me! I would definitely use this company again and would recommend to anyone to save some money on some gadgets :)

    Item

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 14 April 2025

  • F

    Fatima J.

    Purchased on the 2 April 2025

    Verified purchase

    Very happy with my purchase came in great condition there were a few tiny marks and dent on corner but didn’t affect performance at all. So glad I got this lovely laptop from Back market ten stars all the way ☺️

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 7 April 2025

  • K

    Kicky A.

    Purchased on the 1 March 2025

    Verified purchase

    everything fine until trying to put facebook and pictures on then we found that the phone hadnt been reset or cleared had the last persons contacts/ pictures/facebook account and loads of games on it. Ok now ive deleted everything and instaled my stuff on

    Item

    Galaxy A40 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 16 March 2025

  • J

    John B.

    Purchased on the 5 June 2025

    Verified purchase

    Perfect iphone 8 appears to be as new, totally satisified, battery at 89% better than expected. Totally recommend Back Market great value condition of phone is perfect

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 25 June 2025

  • I

    Imran A.

    Purchased on the 27 May 2025

    Verified purchase

    Love it. I bought the iPhone 8 - 64gb - Excellent condition version. It was like new no signs of use, clean and fresh, very impressed. Thank you

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 8 June 2025

  • V

    Vicki W.

    Purchased on the 8 April 2025

    Verified purchase

    Purchased (MacBook Air 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English) about 4-5 weeks and it’s working fine. I would definitely recommend Backmarket.

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 5 May 2025

  • N

    Nicola D.

    Purchased on the 11 April 2025

    Verified purchase

    I’m really happy with the apple Mac laptop I bought very good as described. All works perfectly with a few scratches on the back but nothing major. Would highly recommend thank you

    Item

    MacBook Air 11-inch (2015) - Core i5 - 4GB SSD 128 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 1 May 2025

  • Y

    Yasser R.

    Purchased on the 20 July 2025

    Verified purchase

    Couldn't be happier... Amazing camera, Petal Maps is awesome.. And you can get around the whole Google App thing quite easily...

    Item

    Huawei P40 Pro 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 7 August 2025