5,101 verified reviews in the last 24 months.
Patrick L.
Purchased on the 26 November 2023
Verified purchaseWhen I received the parcel I was a bit worried because the box didn't look very good, and its dimensions were clearly not adapted to the size of an iPhone 12 box. Once I'd opened it, I discovered the iPhone packaging, which was floating around freely with nothing to hold it in place. That said, the box was in good condition and wrapped in cellophane. Inside, the iPhone was well protected, slipped into a bubble-wrap sleeve. The device itself was clearly as good as new, with no scratches or dings. The first thing I did when I turned it on was to check the battery status: 100%, and that was just 'very good'. The only thing I regret about refurbished devices is that they don't come in the original packaging, and on the one I bought there were barcodes and inscriptions that weren't really discreet and frankly unsightly, so I stuck an Apple sticker on it, the one they put on all their products, just to make people forget about the inscriptions. This phone was a gift, and the person I gave it to was very, very pleased. She hasn't given me any negative feedback since, so I conclude that everything is working properly. In the future I'll probably go for packaged goods for my purchases, h...
Condition
Excellent
Reviewed in France on 22 February 2024
Dorian S.
Purchased on the 16 December 2023
Verified purchaseI have been a customer for a long time and have never been disappointed with either the products or the customer service. I received my iPhone 12 in very good condition and it arrived as new. Impeccable. And believe me, I'm very demanding. What's more, the battery is 100% healthy and you can even see the status and activity. So a new battery made in Apple? Or a compatible battery installed according to Apple's recommended standards. So hats off to Solomon, the reconditioner, and thank you. Very nice work. 💯
Condition
Excellent
Reviewed in France on 20 December 2023
Elsa M.
Purchased on the 24 December 2023
Verified purchaseMy partner is very happy with his new refurbished iPhone 12! It works perfectly, and is as good as new. The battery is really good, I highly recommend it! I'm never disappointed :)
Condition
Excellent
Reviewed in France on 7 January 2024
Maria riccarda B.
Purchased on the 15 December 2023
Verified purchasepurchased IPhone 12-256gb red, fast shipping time. Excellent packaging and external condition of phone, as described. Delivered with cable and sim clip. Battery 100%, like new. No functioning problems at present. First purchase of a refurbished product, I am positively surprised I will recommend this site to friends who need to buy for their children.
Condition
Excellent
Reviewed in Italy on 29 December 2023
Claire V.
Purchased on the 27 December 2023
Verified purchaseiPhone 12 Pro received in 2 days! iPhone ordered in perfect condition, everything looks perfect. Only downside may be the battery at 85% I expected a little better but for refurbished it goes I recommend. ☺️
Condition
Excellent
Reviewed in France on 29 December 2023
Magali G.
Purchased on the 12 December 2023
Verified purchaseThe IPhone 11 Pro phone I bought at the beginning of December doesn't seem to work very well on speakerphone: the sound is choppy for the caller. However, it's a phone I chose in "very good condition" after reconditioning, and therefore not the cheapest. I'll keep an eye on it, and hope it holds up well over the next few years. On the other hand, I'd like to point out that Back Market responds and handles disputes extremely quickly, which is a plus for them. That said, some refurbishments (depending on the supplier, I presume) are not sufficiently checked.
Condition
Excellent
Reviewed in France on 28 December 2023
Maica L.
Purchased on the 24 November 2023
Verified purchaseIt was the first time I bought a refurbished mobile phone and my experience has been very positive. I bought the IPhone 13 256 Gb, externally it was perfect, battery capacity at 100%, but after using it for a few days I found that it had a defect in the software, I automatically requested its repair. A few days later they sent me a brand new one without any problem. The new one works perfect and just like the previous one, 100% battery capacity and looks like new.
Condition
Excellent
Reviewed in Spain on 21 December 2023
Asslee M.
Purchased on the 6 November 2023
Verified purchaseI've had my refurbished iphone 12 for more than a month and it has worked perfectly, since it arrived it came without a single scratch or mark, battery 100% and all its original parts, I have had no problems with absolutely nothing, a few days later I bought another one for a friend of this same model and it is just as perfect 👌 super recommended.
Condition
Excellent
Reviewed in Spain on 9 December 2023
Maria B.
Purchased on the 9 November 2023
Verified purchaseI think like most people I had my doubts about buying a refurbished one. Well doubts cleared with this purchase, 10 out of 10. The iPhone 12 flawless, health bat 100. 👍🏼
Condition
Excellent
Reviewed in Spain on 1 December 2023
Agnès S.
Purchased on the 12 November 2023
Verified purchaseSo happy with my purchase! My iPhone 13 is as described, no scratches, it's like new. I'm very satisfied with my 1st purchase from Back Market, so I recommend it! Long live reconditioning, good for the planet and your wallet!
Condition
Excellent
Reviewed in France on 29 November 2023